I don’t believe in leaving bad reviews because it is typically born out of an emotional reaction that serves no practical purpose. However, this is bit of a public service announcement. We had friends from out of town stay with us last night and wanted to show them an enjoyable time out. We decided to take them to Betelgeuse, which is one of my favorite spots because good name, good food, and great vibes.
However, last night there is something I cannot stop thinking about.
Even though there was good music and plenty of seating, the first thing you saw when walking in was a man who was glassy eyed and in a stupor with a vacant stare. Concerned, I told him I liked his chains and he said thank you. We went on to order our food and drinks from the lonely employee who seemed insanely tired and a bit spacey.
We went to our table and got some of our food. My partner asked if I could grab a glass of ice for her, so I went inside. I encountered the man a second time after standing in line for another 10 minutes (only one person ahead of me and there appeared to be an issue with the computer ) and he seemed to barely be able to sit in his chair. I asked him where he got his chains to see if he was coherent and he ignored me. After about 2 minutes of waiting in line, the man approached me. He was swaying and could barely stay upright. He asked me to buy him a drink, one of whatever I was having. I let him know I was only grabbing ice for my partner. He didn’t like my answer and began getting aggressive and irate with me. I tried to diffuse the situation politely and another staff member appeared to try and calm the man down. The man wanted a physical altercation with me and wouldn’t leave. It was clear he was drunk. Whether he was over served there or not, is the purview of TABC - for me this was a potentially dangerous situation.
I had to run outside and crouched behind furniture to hid while the single staff member tried to get the inebriated gentleman out. Even as they asked him to leave, he walked around the fence looking for me. The experience was anxiety inducing and made me lose my appetite. To make matters worse, the staff members kept asking me why the hell I spoke to the gentleman. There was no apology for the experience or questions about my own wellbeing. I was taken aback by the lack of concern.
As our group left, I went back to inquire about one of the new Betelgeuse shirts. I asked the bartender about the shirts, and he seemed confused and responded to me saying he didn’t know about any shirts. He finally did find the shirts and informed me they only have Junior sizes available. He couldn’t tell me when they would restock or which designs they had.
The experience left a lot to be desired for the atmosphere and management at Betelgeuse. If I visit again, I will be on high alert before deciding to order and take a seat.
….Or maybe the next diner just reads this review and decides they don’t want to have to also get on their hands and knees to crawl under tables, in front of other guests, due to poor service from the bartender/barback/waiter/host/assistant manager who looks and reacts like they haven’t...
Read moreBetelgeuse Betelgeuse is a celestial delight that brings together the perfect combination of mouthwatering pizzas and exquisite cocktails. This pizza and cocktail bar has quickly become a favorite among food and beverage enthusiasts, offering a stellar dining experience that is out of this world.
One of the standout features of Betelgeuse Betelgeuse is the exceptional quality of their pizzas. The wood-fired crusts are perfectly crispy on the outside and delightfully chewy on the inside, providing the ideal foundation for a plethora of tantalizing toppings. From classic margherita to adventurous flavor combinations, every pizza is crafted with care and attention to detail. The flavors burst with freshness and authenticity, showcasing the culinary expertise of the kitchen.
Accompanying their stellar pizzas is an impressive array of handcrafted cocktails. The mixologists at Betelgeuse Betelgeuse are true artists, skillfully blending flavors and spirits to create innovative and delectable concoctions. Whether you prefer a classic old-fashioned or a unique signature creation, the cocktail menu offers a diverse range of options to satisfy every palate. Each sip is a symphony of flavors, beautifully complementing the flavors of the pizzas.
The ambiance at Betelgeuse Betelgeuse is both trendy and inviting, making it the perfect spot for a night out with friends or a cozy date. The rustic yet contemporary decor, coupled with dimmed lighting and a vibrant atmosphere, sets the stage for a memorable dining experience. The attentive and knowledgeable staff members add to the overall charm, providing excellent service and assisting with any inquiries or recommendations.
Another noteworthy aspect of Betelgeuse Betelgeuse is their commitment to using high-quality ingredients. From the fresh produce that tops their pizzas to the carefully selected spirits and mixers in their cocktails, every element is thoughtfully sourced. This dedication to quality shines through in the taste and presentation of each dish and drink.
In conclusion, Betelgeuse Betelgeuse is a celestial haven for pizza and cocktail enthusiasts alike. With its stellar pizzas, innovative cocktails, inviting ambiance, and attentive service, it surpasses expectations and delivers an extraordinary dining experience. Whether you're seeking a casual evening with friends or a memorable date night, Betelgeuse Betelgeuse is the perfect destination. Prepare to embark on a gastronomic journey that will leave you starry-eyed and longing for more of their heavenly pizzas and...
Read moreI typically reserve reviews for experiences that were particularly good or particularly bad, and Betelgeuse Betelgeuse unfortunately falls into the latter category for me. I feel compelled to share my second experience of a takeout order being lost and waiting on-site for over an hour for the order to be fulfilled. Several months ago I stopped by on a Friday to pick up my takeout order. Thinking it would be a quick visit, I had my dog with me. After waiting in the cold for thirty minutes beyond the pickup time, I checked the order status with the bartender, who told me the order had been lost. There was zero apology; instead, she treated me like an inconvenience and rudely shoved a replacement order number in my face. Over the next hour, my dog and I waited in the cold for a single small pizza. There was no apology, no discount, and no concern for the stuff-up. I chalked it up to a really bad night and let it go.
Last night we ordered two large pizzas for pickup at 7:45. When I arrived at 7:50, there was no order ready for pickup. The staff searched around for several minutes before telling me that the system glitched and had the pizzas ready at 6:30, so they would need to restart the order all over again. The manager kindly offered me a beer on the house and told me it would be about 25 minutes. Again, I sat outside and waited... and waited... and waited as everyone around me seemed to be getting their pizzas. I went up to the bar twice to check on the order. An hour into waiting, I went up with the intention to ask for a refund of the order, and the pizzas were suddenly ready. No sincere apology, just a free beer and a comment about how "they're pretty backed up in there [the kitchen]."
When we opened the boxes at home, one of the pizzas was charred. It was infuriating for that to be the product we received after yet another hour-plus wait due to a lost order. The pizza here used to be great. I highly advise giving this place a miss for takeout if you have any plans afterward, or a dog with you, or groceries in the car, or a life or schedule at all. Your lost time will make no difference to the staff and they'll be sure that's made obvious to you. Bye, Betelgeuse Betelgeuse. It's Houston and there are plenty of alternative options that won't require patrons to unexpectedly waste an evening waiting for...
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