This location needs to either hire more people or hire quality people. If you're planning on ordering for delivery, don't. You're better off picking up the pizzas yourself. I placed a large order the day before. The order was placed earlier so that they can plan accordingly. The order was 30 minutes late. No biggie, I planned for it to be late. What I didn't plan was for the pizza to be delivered cold and squished. The boxes were smashed in. When I called to ask for a delivery update, the guy who answered said that the driver left without the receipt and did not know where she was going. Driver arrived and dropped off 8 out of the 10 pizzas. When I called back to ask for the other two, I was on hold for 40 minutes. I gave up at the 40 minute mark. I went to the store to ask for a refund. Dude said that they couldn't do a refund because the order wasn't there. I have to drive back again to get a refund. Just awful...
Read moreI place the order, patiently wait. According to the tracker the piazza is 1 minute away. The next thing I know it says the order is delivered. I call the store and the representative states that they are busy and to please give them some more time. The next thing I receive a text stating that the order was canceled. Finally I spoke with the Incompetent person that this Domino’s call their manager, but she’s too stupid and arrogant to hear reasoning. I order from this Dominos because it’s what’s closest to my house but I have never experienced service like this from the one on 1960. They no longer have to worry about my business any longer. Maybe you guys need a new staff, starting with managers and...
Read moreIf I could give this location ZERO stars, I definitely would. They marked my order for 4 pizzas ready 10 mins prior to it being ready. So I had to wait for them to bring it out. After waiting that 10 mins, they FORGOT to make 1 of the 4 pizzas and expected me to wait another 10 minutes and refused to remake them all. I was expected to take 3 cold pizzas and 1 fresh pizza home. The "manager" Mike, said "No, I'm not going to remake them all," while rolling his neck as if I was annoying him. I will never visit this location again. We order pizza every week and have never had an experience such as this. But I guess, the location speaks as to why the manager is allowed to...
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