Faces — Restaurant in Houston

RUDE BARTENDER !!!on August 29 2025 I went to Faces right after happy hour at 9 PM. I immediately went outside and ordered food because I love the food there. I'm from out of town so I was excited to come here and the atmosphere was good. Until one of the bartenders was extremely rude to me. The bartender looks like Penny's mom from good times or Raygenes mom from living single. she has her hair in a bob with the middle part. She asked me was I finished eating my food and I said no I was actually taking my food to my hotel. She said well I'm tired of looking at it. I was very appalled . All I said to her was what would you like me to do with it and she said nothing just rolled her eyes. She had very aggressive energy and was very unkind very unwelcoming, and it was very very offputting. What do you do in a situation like that because it could've escalated because alcohol is involved in she's talking to me very disrespectful. I saw her opening people's platters and catching them off guard, as if she wanted to throw people's food away and it was just very rude and disrespectful. I hope that establishment cares about their customers and looks into this bartender's poor behavior because it was very uncomfortable and I really didn't know what to do about it but just sit there because I didn't wanna get kicked out because of how she was treating me. Please treat your customers better. I'm a nice person and she was very rude. Even the people next to me witnessed it. I was so...

This is a spot I enjoy after 3/4 pm. Drinks can be good, depending who makes them. The atmosphere is nice! Love the ambiance of the venue. Drinks are pricey. Sometimes not worth it.

New situation that has me not wanting to mess with this place anymore. A few others, but this is icing for me and has me like.😒

Security can be rude. We walked in, no security. We were not asked our IDs or purse check, BUT the moment we walked in we went to the bathroom, and was asked of we read his "sign on the door". Apparently, it said restroom for customers only, and then said "I know you are going to the bathroom then go to 5015.: All 3 of us looked at him with a dumb stare. I explained that we purposely came to this establishment to have a good time. We need to use the bathroom before getting drinks. He tried to offset the mood by saying "he was just playing". His butt was not playing! Go joke with your staff, not me.

Now, it is spring break, we look young, but to think that was are not capable of reading a sign and abiding by what is asked of us gave us "He must have thought we were young" vibes. The ONLY reason we stayed, was because my homegirl was in town, and trying to go to another place would have not allowed her to enjoy Sunday funday before getting on her plane.

However, I live here and do not plan to bring anyone I know of here in the future. I want to give benefit of the doubt, but his approach could have been better. Don't be...

They have to do better with the traffic they produce, parking, and professionalism. Went to the Family Dollar next door to get some essentials and got an emergency call in regard to a family member. I couldn’t back out due to being blocked in by a truck, when I finally got a chance to back out we couldn’t leave out due to Faces allowing a car to park in the MIDDLE of the exit way. The truck in front of me got tired of waiting and just parked their car in front of mine. I sat for over 15minutes, no Valet came, no parking attendant nothing. I had to get out of car and ask security (the only guys up there) who could move these cars. One security guy went to get help which I appreciate wholeheartedly, but the bald skinny black man in the blue shirt was very RUDE and unprofessional. When I asked was he over the parking he caught an attitude and said “do I look like I’m parking cars”, yet I can tell he was with the company. He could’ve kept walking if he didn’t want to answer. Why are you catching an attitude when you’re not the one with an emergency stuck behind these cars. I always pass by Faces but now I would never visit or encourage my friends to go with this type of business ethics. It’s ignorant and as a black community we have to take accountability...