Sabrak Boutique — Local services in Houston

I saw this amazing sweater that the store only had in a large on Nov 15. The store rep immediately placed a call and found it in my size. She said she would personally pick it up and I could pick it up on the following Wednesday Nov 20th. Unfortunately the store was closed on that day for a holiday party. I rushed over the following day before closing and my item was not there nor did the rep have a clue as to who I was. After a phone call it was suggested that the item be delivered to my home. To which I declined because I agreed to the purchase based on the agreement that I could pick it up on Wednesday. I returned to store on Nov 27, and the store rep said the sweater had not arrived however a shipment was due to arrive later that day. Now I'm a little upset because I was told that she was personally picking up my item not that it would be apart of a shipment. Today is Nov 29, and it's been two weeks and apparently my sweater was not apart of the shipment on Wednesday. I'm beyond upset. I would not have purchased the sweater if I knew it wouldn't be available with in the time frame promised and the store is refusing to give me a refund for a item I don't have. I absolutely love this boutique, however communication and honesty are a priority for me. I understand policy, which I wasn't aware of the refund policy. However in this case Denying a refund for a item that the store insisted that they could provide and has not done so is unacceptable. As a business you should have some...

Here’s an example of a review for a clothing boutique based on a wonderful experience:

Review for [Boutique Name]

I recently visited Sabrat Boutique and had an absolutely wonderful experience! From the moment I stepped inside, I was greeted by friendly staff who made me feel right at home. Their attention to customer service was truly exceptional, as they took the time to understand my style preferences and helped me find the perfect outfits.

The selection of clothing was impressive, with a fantastic variety of both trendy and unique pieces. I loved browsing through the racks, and I was delighted to discover several items that I didn't see in other stores. The quality of the clothing is outstanding, making the prices feel very reasonable for what you receive.

The ambiance of the boutique is charming, with a beautifully organized layout and lovely decor that enhances the shopping experience. I particularly appreciated the personalized styling advice I received; it made my shopping trip not just a purchase but a fun and enjoyable outing.

I highly recommend Sabrat Boutique to anyone looking for a unique shopping experience! I can't wait to return and explore more of what they...

Last Saturday, I bought a romper from the boutique for a birthday outing. I really like the color and the fit. My only concern were my breasts but the sales rep suggested a remedy for that. While getting ready, I noticed a small hole in the front, because of the time, I had to safety pin it. I headed out the door and when I arrived at the gas station, my sister noticed another gaping hole near my thigh. Another hole emerged in the back after being at the birthday spot after an hour.

I came in today and the sales representative told me of their return policy. I explained that I believed as a business owner they should be able to stand behind their product. I spent close to $100 only to have to staple the fabric throughout the night. I was given the phone number of the owner/manager, and she explained the store policy yet again, and I stressed the timeline. She became condescending within the conversation which was extremely unprofessional.

I believe in supporting black owned businesses but I think they are used to certain clientele which prevents them from having empathy. I’m disappointed to say the least and I will not return...