Fuji Tea — Restaurant in Houston

Edit: In response to management: my previous (4/10/25) order had a missing strawberry panna cotta that wasn't delivered via Doordash and was not in the uploaded picture of Doordash when picked up by them at your store counter, that was clearly a mistake from your store and not the deliverer as it was not given to them for pickup. I only received the chocolate drink that had no ice cream and my tiramisu milk tea.

My most recent order (4/14/25) is the one with the strawberry coconut pudding you are referring to in which both strawberry and mango coconut puddings came in small cups but were charged for large prices with no cup sizes indicated on Doordash. My additional chocolate drink was the only large cup and came with no ice cream again.

Both chocolate ice cream drinks both orders had no ice cream in it, even melted I would be able to taste it as it clearly has a vanilla ice cream flavor when it has been made correctly in other previous orders. These had absolutely no ice cream or even melted remnants of it or any flavor lack thereof. Your quality and consistency is highly lacking.

When getting feedback it's best to accept and adjust to improve rather than defend or make the customer out as a liar. To adjust your pricing and cup sizes and not put it on Doordash but send small cup sizes is very shady business. I will DEFINITELY not be ordering again and cannot recommend your business to anyone!!!

Previous review: Was starting to like this place but the last 2 doordash orders were completely wrong. One order was missing a strawberry panna cotta and no ice cream in chocolate drink. My order today has no sweetness in chocolate drink like watered down chocolate Milk and again with no ice cream. Mango and strawberry coconut pudding came in small cups when they are always standard larges. There are no other size options on doordash. I had to get a refund for my order from doordash and will not be ordering here again! Shame on you for...

I visited Fuji Tea multiple times, and my experience with the drinks has been inconsistent. I’ve tried their Assam Milk Tea, Tiramisu Milk Tea, and Matcha Latte with Taro and Boba. There have been times when the drinks taste watery or overly sweet, even though I’ve requested the lowest sugar level.

However, this time I decided to try their new Matcha with Strawberry Cheese Foam, and it was better than expected! The blend of matcha and strawberry cheese foam creates a unique flavor, with the sweetness of the foam perfectly balancing the bitterness of the matcha. That said, the boba’s texture was off this time, which was a bit disappointing.

Overall, I enjoy the drinks when they’ve made right, but I hope Fuji Tea can improve consistency in the quality of...

Came here with my husband and daughter for the first time today to try a new tea place.

I ordered the iced rose tea with lychee and absolutely loved it. My daughter wasn't a huge fan of her tea, but since we knew we were trying a new place, we just planned to take it home for my husband and I to finish later. One of the associates must have noticed she wasn't drinking hers and without being asked brought her a new tea to try, which she liked much better.

Ambience: 5/5 - super nice, with soothing music and lots of very comfy seats

Teas: 5/5 - ended up trying 3 of them, and really enjoyed them all

Service: 10/5 - the gentleman at the register really went above and beyond to make it a nice experience for all of us

We will...