IHOP — Restaurant in Houston

Behind in times but definitely a lovely town. Although, management ain't quite like they use to be. Which me rating them a two is in away I'm considering things are just done differ in the country though my thought is that things should run and be more smoother compared to being out in the city this place seemed to have been moving so slow when visiting and when I did have my first concern with the app which was in a way small though needed a quick fix. For me to have all of what I need to have to verify purchase and having to contact someone over the phone. I don't understand how come these business will hire people to manage and run a whole restaurant but when it comes to make a simple decision especially over a simple meal then what in the you know what are we even doing I can imagine there has to be a lot of frustrated customers looking for other places to eat with better service I would absolutely love to speak to area general manager As you will see that I end up rating the other restaurant because I ended up checking to see if the experience would be the same and omg I am kind of thinking it just might be a business country I can't make a decision thing. And ain't no one speaking up. Smh absurd customers my people of any local community we are the ones that kind of help decide whether or not if a business stays open or not based on the average experienced I get it you don't want to cause riff raff be about the drama but feedback is for improvement so if you never mention even the smallest things that many won't even mention cause we all do kind of think a like it be our own faults to keep eating or experiencing something we might should have corrected instead of having to go out our way finding different places if never giving the opportunity to be corrected and never mention whether it be good or bad ratings are real and let me be honest I today even more so lean on a rating review to help me decide when it comes to traveling or new places. So for the few encounters with this one employees alone such as the staff would have gotten a 3 management a 1 the whole...

First and last time to eat here. They have been open less than a year so expected a better experience Seemed to be short staffed so I anticipated service to be slow. If that was my only observation I would be able to write a better review. However my disappointment started with the drinks. My husband ordered regular coffee and I asked for decaf. But when the server brought our cups she poured both coffees from the same pot. So I asked if it was decaf and she apologized and quickly returned with another cup of coffee. I was okay with that, thinking that anyone could make a mistake, especially being short staffed and having to wait on so many people. Then when she took my order, I noticed she didn’t write anything down. I ordered the Build Your Own Omelette with cheese, bacon, peppers & onions, mushrooms, tomatoes, and salsa. I didn’t time how long it took to get our food but it did seem like an unusually long wait. When she brought it, the first thing I noticed was no salsa, but she had to make a few trips to complete our party of four order so I patiently waited until she was finished. I had to ask for the salsa, thinking all the veggies were inside. After getting the salsa and cutting into the omelette, I saw that there were no tomatoes, or peppers & onions. By this time I was tired of having to ask for anything else and having to wait for it so just finished my meal before it got cold snd then left. My husband ordered a fajita omelette with avocado but the avocado was missing On the way out we passed a family coming in and they asked how it was as this was their first time. When we told them of our experience they decided to not stay. The only positive I could say about this place was that it appeared...

It started with a door dash order. I usually do not use door dash and felt like trying it out and eating breakfast in bed. When received 1 of the entees was completely the wrong item. My fiance got what looked like an omelet with bacon, tomato, and some other meat. I had to drive to the restaurant ask nicely for my order to be remade cause it was cold by the time I got to the restaurant. Now common sense would say to expedite this order since it was a return and through doordash meaning we payed the driver for nothing since I still had to go in person to get my order. I waited 30 mins for my reorder so I'm sure they put me in the "queue" as a regular sit down customer instead of expedited service for their mess up. Not only that but once I got home the ham and cheese omelet we got barely had any ham. And my fiance placed her hashbrown in a way to tell if they remade it or just gave back the same food. Of course they gave the same food back. That means they took 30 mins to make 1 measly omelet with barely any ham on it. I've never been disrespected so much as a customer than in this restaurant. I was not rude in any way even when I talked to the manager. The manager gave me his number and tried to do something for me but my food was getting cold again so I just left. Needless to say I'm never coming...