Jason's Deli — Restaurant in Houston

If I could give this 0 stars I would. I order my lunch thru Uber Eats today and noticed that my order was taking longer than normal. 2 drivers had been near this location but then left. Weird. IDK why? I called and spoke to Ivan just to see if anyone had picked up my order yet. He said, oh yes, they did awhile ago. The order has been ready for awhile. So I wait and wait. 30 mins go by before Uber send yet another driver out to pick up my order. I was confused b/c Ivan said it was picked up but Uber is now sending a 3rd driver. By this time, it's almost 1 hour and 30 mins since I placed my order. Uber finally picks it up. I called Ivan back to ask him why he lied to me and told me that someone had already picked it up. I was trying to cancel my order thru Jason's or Uber. He told me that he did not have to talk to customers with Uber/Door Dash orders. I was so upset and hung up. Ivan literally lied to me the 1st time I called instead of telling me that he does not have to talk to me. He only talk to the drivers. Never again will I order from this Jason's Deli or Uber again. I am also filing a complaint with Uber. I placed my order at 12:17p and received my order at 1:50p today. Ivan did not have to lie and could have handled this situation better. I waited for cold food to arrive. WORST SERVICE EVER! And Ivan knew it was waiting there!...

Jason's Deli is a great place to eat healthy food that tastes great to live healthy, or to gorge on delicious fatty awesomeness - whichever you prefer.

Lighter options include the Mediterranean Wrap with a side of fruit. Under 500 calories I believe, for a really tasty meal that will get you through the afternoon.

Then, there's the complementary wlittle gingerbread and corn muffins that are like 100 calories each, so you gotta eat like 3 or 4 of those, so now you're up to roughly 900 calories. Then there's a great raisin, craisin nut mix, so you can get a little dish of that, so there's another 150 tasty calories. Ooh, and a spicy, sesame peanut bar mix, and you gotta get some of that so now you're up to like 1300 calories. Yeah and before you leave there's free ice cream! And no one is watching, so you can get a giant cone, and if you can deal with the disapproving looks of your table mates and/or strangers in the restaurant, which really, you know #jealous, there's another 300 calories, easy - if you only do it once. So that's a 1600 calorie meal, and you only had to pay for 500.

But maybe that's just me. Sigh...

There are more substantial sandwiches, stuffed baked potatoes and soups that are maybe more filling options.

Bring your self control (I know mine is around here somewhere) or a healthy appetite. It's all...

Very disappointed with the staff and management Julisa. I ordered (1:09pm) the Salmon sandwich ONLY and the staff missed preparing my order. It was exactly 1:19pm when I walked up to ask Julisa to check on my order and she look around and did not find the prepared order. She found the order ticket still hanging from the waiting to be completed area and walked over to one of the staff and handed that person the ticket order and that person started to prepare my order. She then went back to her duties but failed to get back to me to tell me that the order was missed. I went back to Julisa for the second time to ask her did they miss my order? Is it going to be much longer? She said yes they did miss your order but they are working on on it now. At exactly 1:25pm my order was handed to me by one of the staff. I told Julisa that I was disappointed with the service and I asked for a comment card. She said I can comment online. Julisa NEVER apologize for the inconvenience or offered anything for the mistake. The staff were 4 or 5 ladies in the staff preparing sandwiches not busy. They were just laughing and communicating with each other. VERY DISAPPOINTED with the experience I had with this store staff! I originally went in looking for directions to another restaurant and Julisa was helpful but I decided to order...