Little Caesars Pizza — Restaurant in Houston

If I could I would leave no stars because their negligence left my guest without Pizza. I submitted a order online today because I was having a get togheter at my house and that's what I was feeding the kids because what kid does not like pizza. When I went to go pick up my order they had given it to someone else that had looked at the display where it showed my last name and gave my name to the cashier named Maddie. When I went to go pick it up she said that they had given my order to someone else by accident and that I had to wait another 45 minutes for my order causing for me to go somewhere else because I could not wait any longer as I had my guest waiting for me at home. It was such an inconvenience and embarrassment just because of negligence of someone not asking for proof of purchase. I would never go back to this location. It was the worst customer service I have received and Maddie was questioning if I had sent someone else for my order, instead of trying to figure out how she could speed up the process for their mistake, that whole time they wasted arguing with me someone could remade the order and...

I give Little Caesars of 1 * due to the fact that I got there 30 minutes before closing time and I requested a supreme pizza the young lady told me that they could not make it because they were going to be closing in 30 minutes so then I asked to speak to a manager I spoke to the assistant manager named Grace and she also replied that they could not make it because they were going to be closing and that they had already clean their tables I've always known that is long as you're there 20 minutes before they should be able to make your pizza but they declined me 100% to make my pizza that I requested so I asked for their district managers number which was given to me I have not been able to contact her but the attitude that the assistant manager Grace gave me was uncalled for I am very upset about the situation and I will think...

I like this location but lately when I use the portal my pizza is not in there. I ordered today at 3:30. Got there at 3:55 and the cashier said they were not in the portal "because i took too long". Really? It's THE PORTAL. This is the third time I ordered using the portal and no pizzas are in it. I think i will use another location next time. UPDATE FOR MARCH 2024: Went there the other day for two Hot N Ready pizzas, and there were NONE. The cashier said there was a 40 minute wait. For piza that is supposed to be already ready. And this was 4 in the afternoon with only 3 other customers. I went down the street to Pizza Hut and got 2 made to order pizzas in less...