Ouisie's Table — Restaurant in Houston

The service we received last night was so beyond the pale that I am writing the first negative review of my life. In fact, if you view all my other posts, you will see I have only given five star reviews in the past because I like to use this site to promote businesses who deserve recognition. Everyone has an off-night and makes mistakes I can gladly overlook - this was not that.

My husband and I came in for an early dinner. We were celebrating a special night but had plans later in the evening so we came in before the dinner crowd so we could leave quickly. We were literally the first customers to be seated for dinner, and we watched the staff record that night's specials on the chalkboard. We ordered what I would consider two of the simplest items on the menu - the seafood crepes and the salmon, with no special requests to complicate the order. Our drinks and salads came out quickly.

We watched several more tables being seated, customers ordering their food, customers receiving their food, customers paying their bill, and customers leaving. I am not exaggerating when I say one hour later, our waiter emerged to tell us our food would be here "soon". He did not make eye contact and scurried away before we could ask any questions. He did not return for another fifteen minutes when we summoned for him. He offered no apology, just an explanation that he had repeatedly asked the kitchen to prepare our food and didn't understand why they had not done so. We asked to speak to the manager and he disappeared again. We finally chased the waiter down in the restaurant ourselves, and he said the manager refused to come out of the kitchen because they were short staffed and he was too busy. We went to the front desk and asked for the host to page the manager, and the host also told us that the manager was too busy to come out of the kitchen. We asked for the name of the manager on duty and he gave it to us - Eduardo Amali. I even called later in the evening and they said he was still too busy to even come to the phone.

We left without our dinner. The waiter comped our drinks and salad, so there's at least that. I always prefer to deal with problems privately rather than in a public forum, but I tried desperately to address this privately and the restaurant refused to address me at all. No explanation and no apology.

I don't expect we will ever return - there are too many other wonderful options...

My experience at Ouisie's Table was nothing short of extraordinary, earning this restaurant a resounding 5-star rating for its exceptional food and impeccable service.

From the moment I walked into Ouisie's Table, I was greeted with warm hospitality and a charming ambiance. The restaurant's cozy and elegant decor, combined with the attentive and friendly staff, created the perfect setting for a delightful dining experience.

The menu at Ouisie's Table is a culinary masterpiece that celebrates Southern and American cuisine with a contemporary twist. Each dish is thoughtfully crafted, showcasing a perfect balance of flavors and textures. The attention to detail and quality of ingredients make every bite a true delight for the taste buds.

The service at Ouisie's Table is second to none. The staff is attentive, knowledgeable, and passionate about providing top-notch service. They readily accommodated our preferences and offered valuable recommendations, making us feel like cherished guests.

The restaurant's commitment to using locally sourced and seasonal ingredients is evident in every dish. The freshness and depth of flavors in each plate are a testament to the chef's dedication to culinary excellence.

Additionally, the beverage selection at Ouisie's Table is equally impressive. The carefully curated wine list and creative cocktails perfectly complement the menu offerings, enhancing the overall dining experience.

Moreover, Ouisie's Table offers a welcoming and inviting ambiance that makes it an ideal spot for various occasions, from intimate dinners to gatherings with friends and family.

In conclusion, Ouisie's Table is a culinary gem that delights the senses with its exceptional food and impeccable service. With its charming ambiance, outstanding menu, and attentive staff, it stands as a true standout among dining establishments. I wholeheartedly give it a well-deserved 5-star rating and eagerly look forward to returning to savor more of its...

On Wed, June 26th I dined with my family (eight ppl) in celebration of my birthday. It was my first-time at Ouisie's Table, and I was excited to see what all the hype was about. Upon first glance it was nice and cozy. Other than that, everything else went downhill shortly after being seated. Here are my points:

It took more than 30 minutes for us to get water served at our table "SAD" mini muffin trio was served an hour later Hors d'Oeuvres: two out of three - fair. The crab cakes though, seriously! FIRE the Chef and/or get a new recipe. Our reservation was at 6:30p. We were not served dinner until after 9:00PM. There was a really large private party (60ppl or more) taking place. Meanwhile, there was a dining room packed with people not getting serviced timely or otherwise. It appeared, there was no Quisie's leadership to manage this disaster. Customers were all asking, what is going on and no one could give a justifiable answer. Why would you take reservations or continue to accept walk-ins knowing you did not staff-up or could manage the flow of service. UNACCEPTABLE!

There was NOT ONE offering from any LEADERSHIP at Ouisie's for the inconvenience and the bad customer service we experienced. WHAT BUSINESS DOES THIS? I'll tell you, one that takes it's customers and it's fortune for granted. The food, service, and ambiance at this price point should have been spectacular considering we were gracious enough to wait it out. However, the lamb chops were overcooked, no bread served with the meals and, one of the orders was completely wrong.

The last offense was when the waitress served me the tiniest cheesecake I've ever seen (with a candle) in honor of my BD. We had already ordered deserts but, I thought that was nice of her considering no one asked for it. Then, I was told there was a charge on the bill for it. WTH! SHAMEFUL!

MY BIRTHDAY CELEBRATION WAS...