Panda Garden Restaurant @ W Loop s — Restaurant in Houston

I have been going to Panda Garden since I was 11 years old. I am now 27. My sister took me here for my birthday one day, and ever since they have been my FAVORITE restaurant ever since. Not just my favorite Chinese restaurant but my overall favorite ever! I would go there at least once a month sometimes more often than I would like to admit. Besides dinning in fairly often, I also order lunch for delivery. Sadly, I will not be going to Panda Garden again. I’m sorry, but for a restaurant to be CLOSED ON SATURDAYS, sales must be great!!! I ordered General Tso Chicken, and because I order there often, I know that by time I get my food , the chicken breading is soggy. So therefore, I asked for the General Tso sauce on the side, “You will be Up charged for having the sauce on the side” WOW!! A restaurant that’s closed on Saturdays needs to penny pinch their long-time customers for wanting fresh food!!?? THIS is why establishments THINK they can treat the people who put all the money in their pockets like crap, because WE LET them. Sorry but I won’t! You can have your food, it’s not THAT DAMN GOOD. Go penny pinch other people willing to look...

Extremely disappointed and this has never happened with Panda Garden. I and my peers have frequent this restaurant but today the food was not satisfactory. Food was more bland than normal. And that was for everyone and not just myself. I called and spoke with Anna. I explained the past experience always superb, but this time has been different. So for her solution she statea that we have to bring to back barely untouched for them to replace. I explained that was our lunch time and the only availability we have would be after work. She basically advised of her inconveniences, being that there was no driver to come and deliever. And since we were the only ones complaining about the food. And her tone alone was very disrespectful. I hate to say this but I would never frequent this establishment until a formal apology is given by the owner and Anna herself. And full compensation is granted for this dissatisfied service we've received...

I grew up going to the original location on Weslayn, I had no idea they had relocated until today when I wanted a quick to go lunch and saw the familiar name. The menu has changed a bit, but the prices are better and the portions are incredible! I ordered the King Pao Chicken and Spicy Tangy Chicken. Both were great and I was beyond thrilled to see they used chopped chicken tender cuts instead of dark meat in most of their chicken dishes. For $11 a lunch plate I have plenty of leftovers for a tasty snack. I haven't been here in years but after today I will be putting Panda Garden on regular rotation and I'm looking forward to trying more of the menu.

I arrived about 2pm and I was the only person there, it lacks the ambience of the original location but my food was ready on time, hot and fresh-- what's more to say!? If you're looking for great classic American style Chinese food give Panda...