Sabor Mexican Kitchen & Seafood — Restaurant in Houston

Food is excellent and hands down 5 stars! Service however, definitely needs some enhancement. I realized we stick out like a sore thumb being Asian and walking into a huge Mexican restaurant. But that doesn’t justify treating us any different. I always try to give every restaurant at least 2 chances before writing my personal experience, and second visit solidified my thoughts.

Upon arrival at 3:30 on a Saturday, it was not busy at all and my mom and I were the only ones who were seated at the main dining area. Everyone else was seated at the bar. Drinks were ordered and everything started off good. Ordered a ceviche and chips and salsa came out. After munching on our appetizer for a little bit, I decided to ask for small plates, napkins, and silverware. Our server only gave us one plate… for two people! Okay whatever. Water was not offered nor served after ordering two margaritas!

We ordered a large soup and stated we were sharing. He did not bring out any bowls. We ordered the red snapper and still had to be creative in sharing plates bc he seem unhappy each time we asked for something. Then we had several flies flying around our food which became super annoying… aside from the terrible service.

In the middle of our meal, the restaurant workers decided to play a joke and blast the music to an extremely uncomfortable level. Seriously, I have my elderly mother with me and she has heart issues… what makes you think you can do that to paying patrons who’s trying to enjoy their meal mid day? The guests and servers took notice of how uncomfortable we were and we couldn’t even talk. We just kinda glanced over to see them just giggling at us. They finally lowered the volume after 2 mins of blasting and laughing at us. It was super rude and unpleasant.

Asked for the check but the guy never made his way to getting it. So we walked up front to take care of it. The server ended up standing there with the host who was checking us out, and watched me as I wrote my tip. Don’t expect a good tip for terrible service! It’s called working hard for your money, and clearly hard work was not...

This Mexican restaurant has a little Asian fusion in it's menu. The restaurant wasn't busy and we weren't seated quickly. Chips were warm and needed salt. Red salsa was brothy and the green sauce was yellowish with a buttery flavor. Beef fajitas looked steamed vs seared. I ordered the ceviche tostada with lettuce in place of the chip. I wasn't advised that the shredded lettuce would cost 2.99 and it was not served as requested but after I finished eating. The ceviche had a good flavor. I also ordered the mussels in spicy green sauce. The sauce had a great flavor but apparently contained cheese which wasn't listed in it's description on the menu. The sauce was stringy and as it cooled,the cheese began to solidify. I am not a fan of loads of cheese. Our server tried to bring food to us that we didn't order and did not believe us when we reminded her of our actual order. This restaurant was not busy so we were confused about the food mix up. She had no idea what the green sauce served with chips was flavored with and seemed not to know about the cheese. So sorry, thanks anyway, here's your bill.

All this to say, we left very unsatiafied and will keep...

We've dined in before. Be aware on weekends they have bandas and it's LOUD. So loud you can't hear your partner across the table, much less the wait staff to order. Idk how they manage, but they must! I have sensory issues so we asked to sit in a quieter spot and they had no problem with that. Service is friendly and fast! The food came promptly and was delicious, I had the ceviche mixtas and my partner got the sabor combo empanizado, mixed fried seafood platter. Comes with fish, shrimp, calamari, fries, fried rice, a salad and some sauce. The sauce though, tastes like marinara. There was no cocktail or tartar sauce which I found strange but didn't mention. We didn't take pictures that night, however I did get takeout of the same fried platter myself. It was still fast service, and I'm positive cooked to order because there were no dine-in clients at 2pm that day. It just wasn't as good, though. The fish, shrimp, AND the calamari were so hard and rubbery I couldn't enjoy them. Maybe an off day, idk. I'll still go back, they have a large wonderful looking menu. Next time I'll get...