Starbucks Coffee Company — Restaurant in Houston

Worst experience when I attempted to buy coffee here today (11/08/2024). I arrived at the counter and there was one female ahead of me. She was there for a few minutes and I heard the female worker (the one with no accent - I did not get her name) tell her they were busy but "let me get your order so you can get out of here". She ordered some type of sandwich and a drink. By the way they were interacting, they knew each other so I guess that's how you get your order taken and made at this location. I waited, very patiently, for ten minutes (not an exaggeration) and finally I told this same female that I only need a tall dark roast, nothing in it, nothing special. The coffee is already made and sitting there in the dispensers so this would not have been difficult. Instead of just pouring the coffee, she took nearly five minutes telling me how busy they were with online orders and that I would have to wait. There were two workers and, if between the two of them, they could not dispense a tall coffee, then they should not work there. The time she took to argue with me about how little importance my request had could have been spent just serving coffee. I am not a fan of Starbucks and never go but I was in the supermarket and made the horrible decision to visit today. This female who was rude and argumentative should not be working in a customer...

The young lady working the counter was hunched over. Her posture showed she did not want to be there. At the counter she didn't greet me, just stared until I placed my order. No closing greeting or thank you. It's understanding that people don't want to go back to work after a holiday. But I think everyone should be thankful for their jobs and perform their duties at least while in a customers face. Doubt I'll be returning to this...

How did they have 4 stars this starbucks always has a young female that is t friendly she sees that in standing there and she ignores doesn't even say hi give me a sec she seems to hate Hispanic because she has ignored my mother before also we go kroger pharmacy to get our meds and stop at this starbucks but they way she ignores us .. starbucks needs new employees someone that...