Very bad customer service . Last week I was there to pick up my order and as soon as I walked in I noticed an employee was there at the bar helping a customer with her back facing the entrance . So after waiting patiently for the customer to be through the lady was trying to stuff as many Togo containers in this one bag . Not one time did she turn around or even acknowledged my presence . As I’m waiting patiently cause she seemed to be concentrating really hard to taking out the containers and putting them right back in the bag. So as I’m waiting for her to say something I’m assuming this was my order ready for pic up cause my order was place 20 min before I arrived and there wasn’t a single customer there besides that one girl that arrived just before I did. Anyways after waiting 10 minutes without being acknowledged a nice black girl walks out the kitchen and speaks politely and asked me have I been helped . I informed the nice lady “No” she asked how she helped me and I told her I was their to pick up an order with my name. The black girl pointed and stated that was my things there and the Asian lady was like he never said nothing to me . I had no idea”And I stated that she haven’t said nothing to me . This is customer service u speak to or acknowledge ur guest when they walk in so they could feel welcomed . She kept repeating if I wanted help I should’ve said something . I felt this bad built Asian lady was very unprofessional and I even asked the nice black lady was she ok cause honestly I thought she was kinda special the way she looking . It’s unprofessional to have ur back turned to the Customer’s when they walk in . What’s even worse she never acknowledged me at all she could’ve said I’ll be right with u but I didn’t get anything but attitude . She made me so upset cause I’ve worked in customer service for over 10 plus years and I was completely dissatisfied on how the bad built line lady conducted herself . That’s why u get a one star for horrible customer service !!!