Thai Lily Cafe — Restaurant in Houston

Very bad customer service . Last week I was there to pick up my order and as soon as I walked in I noticed an employee was there at the bar helping a customer with her back facing the entrance . So after waiting patiently for the customer to be through the lady was trying to stuff as many Togo containers in this one bag . Not one time did she turn around or even acknowledged my presence . As I’m waiting patiently cause she seemed to be concentrating really hard to taking out the containers and putting them right back in the bag. So as I’m waiting for her to say something I’m assuming this was my order ready for pic up cause my order was place 20 min before I arrived and there wasn’t a single customer there besides that one girl that arrived just before I did. Anyways after waiting 10 minutes without being acknowledged a nice black girl walks out the kitchen and speaks politely and asked me have I been helped . I informed the nice lady “No” she asked how she helped me and I told her I was their to pick up an order with my name. The black girl pointed and stated that was my things there and the Asian lady was like he never said nothing to me . I had no idea”And I stated that she haven’t said nothing to me . This is customer service u speak to or acknowledge ur guest when they walk in so they could feel welcomed . She kept repeating if I wanted help I should’ve said something . I felt this bad built Asian lady was very unprofessional and I even asked the nice black lady was she ok cause honestly I thought she was kinda special the way she looking . It’s unprofessional to have ur back turned to the Customer’s when they walk in . What’s even worse she never acknowledged me at all she could’ve said I’ll be right with u but I didn’t get anything but attitude . She made me so upset cause I’ve worked in customer service for over 10 plus years and I was completely dissatisfied on how the bad built line lady conducted herself . That’s why u get a one star for horrible...

Located on Dairy Ashford. If you check-in on Yelp then you can get a free drink of your choice, just no alcohol. The plaza is quite small but it wasn't crowded when I came on a Friday night. The inside had an elegant setting. Something I wasn't expecting. I thought it would be a more casual setting.

Thai style chicken wings: About 5 pieces of wings and drumsticks. You can go with the regular or the explosive spicy. Also come with a sauce. To me, the chicken was bit salty but the taste will balance out if you dip it in the sauce.

Thai papaya salad: Huge portion. You can choose the spicy level from 1-5. I asked for mild and the waiter said it was level 2. However, it was bit spicier than mild to me but no problem! It was still delicious. I'm a sucker for anything sour and spicy. Seriously though, we couldn't finish it.

Thai iced tea: I honestly never ordered a thai tea at a Thai restaurant. I'm a fan of thai tea at boba places but there was just something special about this one. It didn't taste like one you would get at a boba place. It was so much better! We got it for free if you check in on Yelp. A-must!

Curry: Not sure about the full name of this curry but you can select what kind of meat you want in it. We went with the pork. Once again, huge portion for two people. The potatoes were tender and just a good level of spice to the curry. It also come with a side of rice.

Tom yum soup: You can go with a small or large. A small is big bigger than a rice bowl. From other picture, a large was quite big. Glad I didn't go with the large. We didn't eat too much of the soup due to the large portion of...

When I reached Houston driving from El Paso It was quite late in the afternoon and most of the restaurants were closed, so my options were limited. I was tired and hungry and wanted something very satiating and known to me. And my favorite is Thai curry (either yellow or green curry) and white jasmine rice, which is a standard item served in all Thai restaurants. I looked up the price and pictures of the same item in the online menu of several Thai restaurants in the neighborhood, using Google maps, And this one seemed perfect - The price, the picture. So I came here and I was not disappointed. The food was really tasty, I cannot say it's the best I have had, but it tested as great as it could be. The food was served hot and apparently freshly made. The vegetables used in the curry for example the bamboo soots and the green beans, could not be more fresh. The thing which impressed me most is the quantity, It was definitely more than enough for one person. I was super hungry did not have breakfast, it was almost evening, yet I had a hard time finishing the big bowl of curry. unfortunately I could not take away the remaining portion as I was driving. If I had lived here I would definitely be a...