Harolds Shrimp & Chicken — Restaurant in Houston

Visited Harold's Shrimp & Chicken yesterday by recommendation of an Instagram post. The overall experience was pretty good. The service, the atmosphere, and the food made for an enjoyable evening. When we first walked in we were immediately greeted by a kind young lady who gave us the option to be seated anywhere we wanted. After we were seated she asked if she could get us started with any drinks. She did provide us with a food and drink menu, but since it was our first rodeo with them, we asked what she recommended, my cousin likes fru-fru drinks so the young lady recommended the Strawberry Lemon Drop for her. My beau likes tarty drinks so she recommended the Obamarita for him. I'm a hardcore drinker; so she recommended the Kanye Krazy for me (I have enclosed a pic of the drink menu for you). Overall the drinks were ok, they just needed a little more alcohol added to them. You can definitely add an extra shot for an additional charge. My cousin ordered a 2nd lemon drop with a double shot and it tasted sooo...much better. Now for the food....what I love about this establishment your food is made to order. Everything was super hot and fresh! I ordered the catfish & shrimp. It comes on a bed of crinkle fries, which are my favorite! You can get cole slaw, but I elected for extra fries instead. My food was pretty good, just a little heavy on the salt, but seasoned very welll. My beau ordered three chicken legs and onion rings. After placing our orders, the waitress came and informed my beau they only had two chicken legs available! She asked if he wanted a breast or thigh instead. He elected to sub for a wing. My cousin ordererd the wings and shrimp. Forgot to mention we ordered the Philly Cheesesteak Eggrolls off of the appetizer menu, they were pretty good as well. During the course of our meal a gentleman approached our table and asked if we were ok. I assume he was a manager. I really appreciate great customer service like that. Overall I recommend this...

I’ve been wanting to try this place for a minute. I want to start with the good. Your food takes about 20 minutes to prepare and it comes piping hot. The two breast are massive and I only ate one for lunch while saving the other for dinner. The double fries is a lot too. Now for the real🤣 I find it hilarious how certain women treat black male customers🤣 Two couples received way warmer greetings than me🤣 Usually when place have employees with funky attitudes, the food be fire. But this was not the case🤣 Not only that I guess little momma who took my order was trying to be funny by putting my name as Spiderman on the receipt. Yes I was wearing a Spider Punk T-shirt but that’s not my name nor is that proper customer service🤣 Like damn but if I wild out or say something with bass in my voice. HPD will get a call or some white knight will try to come save the day because I voiced displeasure 🤣 Now the food is the definition of mid🤣 Even though the food is hot and fresh, there’s really no taste. The fries were under seasoned. The chicken had a decent crisp but it was pretty salty. For the price you pay, you would think you were getting a step above Popeyes but I should’ve just went there🤣 Overall I won’t be back. And people from Chicago. I have no idea what mild sauce is suppose to taste like but if this is what it tastes like in your hometown. Hell Nah🤣 Eat at...

Today, I placed an order for pick up: 3 meals, catfish, some onion rings, and an additional 4 thighs. Total was about $78 before taxes, and I tipped 10%.

My fault for thinking everything would be in my order considering there were 2 other groups of about 4 people each sitting down and about 6 other tables with interdimentional spirit beings, so obviously place was packed!!

Got home and was missing all the coleslaw I ordered. Also, the 6 piece onion rings were closer to 3. 3 pieces were the tiny end pieces, and the other 3 were thankfully just small.

I called to let them know I was missing the coleslaw, and the ladies' response was (I'm not joking) "oh, we'll get you next time." Uhhh ok...so....you're just going to remember me and tell everyone else that works there too that I am owed coleslaw. I'm sorry, I already have a token cheapskate friend that always conveniently forgets their wallet when we go out and says "oh, sorry I'll get ya next time buddy." Que eye roll...

Only after I was obviously not pleased, she said "Or you can come pick them up." Oh gee thanks I didn't know I could come pick up the stuff I paid for. Yeah, I'll pass

Great job Popeyes!...oh wait, Harold's. I'll be sure to come back regularly...top marks!

Update: ok food was pretty good....