First time coming to "Pacific City" & also to this establishment. My experience was upsetting to say the least. It was Sunday, September 20th 2020. I came in with a friend & she mentioned she's been to a different one, in a different city, with her family & said it was good. Why not try? Obviously we are living in COVID19 time so there's one way in & one way out. We proceeded to the entrance & there were quite a few people in line. We looked at the menu & my friend mentioned this place had alot more on the menu than she remembered. We had an idea of what we wanted. But for some reason one of the ladies taking order took the family behind us? So I stood there confused? That was what first threw me off. The other lady (blonde sweet girl) then proceeded to ask what she could get for us. We ordered. & she asked would that be all & directed us towards the register & said to say the name to proceed to pay. Ok great. Thanked her & moved it along. We paid & the lady at the register told my friend to go to the patio. Ok great. We decided to look for a spot. Noticed the tables were dirty so I took the liberty to go & grab napkins & noticed a sanitizing spray bottle for cleaning on the left side of the register so I walked towards it & was about to grab it & got scolded by the lady at the register. (#1 cleaning products should be stored away from view or tucked under the register or cabinet & not left out so anyone could think they may grab unless it's able to be reached for like in other establishments). I then mentioned that all the tables were dirty. So she said she would have someone go clean them. I said ok & walked away since I basically was given attitude for trying to clean a table down (as they should be doing regardless every so often per regulations of the health department). I can only assume she then yelled out my friends name for food pick up but since I was a little embarrassed as how she spoke to me, I may have not noticed & returned to my friend to inform her. The guy they sent out cleaned a table next to us & tried to walk away but before he managed to do so I asked him if he could clean our table. He did. Then (us waiting on our food) realized everyone else had there food except us. So I then went back to the front (the original lady who took our order was there & I asked her) if that was our food? She looked at the cashier & the cashier AGAIN with attitude said "I called out the name & no one picked it up". At that point wouldn't you try calling it out again? No apparently not. So I asked do I just grab it? [ I was scolded from touching what was right next to it (chemical & food right next to each other BTW).] I grabbed my food & stormed out. That entire experience was frustrating. It was just overall a huge hassel & for it being my first time, I can't imagine coming back with such a hurry process to get people in & out & that uncomfortable feeling.
The food was ok. The lemonade was refreshing but I think I'd go elsewhere for such...
Read moreGreat location just off PCH. Nicely designed Place. Great alternative to hotel food. When I visited most of the diners seemed to be people from out of town. It's not too touristy. Great to see some new places open up.
+Lemonade tasted like it was made from real lemons and sugar. (I had the old fashion style.) +Amazing large selection and variety of food for such a small place. They let you sample the side dishes when you start in the line. Food is served cafeteria style so you can see what you are getting. +Building is easy to access for disabled folks, it has elevators, escalators, and close by un-crowded parking. (Mall is only 25% rented) Noticed some older customers; it's great they can be accommodated. Gave customers the opportunity to recycle when you take your tray to the trash cans. +Took a while to get through the line. About 12 minutes when I visited. But still faster than traditional restaurant. They had numbers and trays, and you bus your own table, so you're not expected to tip. Also staff was fluent in English. Chicken thighs were served at room temperature, not steaming hot as in other restaurants, so you don't have to wait for your food to cool down.
It was confusing as to what dish was what and how much stuff cost. And when you asked questions you were annoying the people behind you in line. Also, pricing is located on boards above the food, so it was not clear what cost what.
-Pricing was a bit high for our area. Two chicken thighs, rice and a drink cost $18.09. And if I had paid for parking instead of parking in front of an apartment building several blocks away, the $6 parking charge would have brought it...
Read moreLemonade is one of those trendy places I’ve always wanted to try since they opened years ago. I had heard good things about their Mac and cheese specifically. Me, being a big fan of Mac and cheese - especially the fancy ones with all the toppings - I just had to get it!
My sister had tried it previously and highly recommended the truffle Mac and cheese. It was my mistake for ordering the regular Mac and cheese at first so I ended up trying both of them! I have to say, I think I may have liked the regular Mac and cheese better. Something about the truffle was a little off to me. Don’t get me wrong, it was delicious! But I did prefer the regular Mac better.
I also ordered the pineapple mango lemonade to go with my meal. I will say that was a huge mistake and I absolutely do not recommend that specific flavor of lemonade! It was very faint in taste and I’m not sure why but the entire drink had pineapple shavings in it. Kind of killed the whole thing having to chew up bits of tough pineapple with every sip. I’ll have to try one of their other flavors next time with hopes that those make up for the bad first impression of their lemonades.
Other than that one hiccup. Everything else was great! Love the location too. You can sit across from the beach and enjoy your lunch/dinner. For me it was a beautiful sunny day - I had the...
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