Salsarita's Fresh Mexican Grill — Restaurant in Huntsville

The food was pretty good, it is like Subway but with tacos. But man, the service was really bad. This was my first time going. I went with my family, and while the girls were still looking, I walked up said that I was ready to place my order. I told the lady that I would have the "Number One" and she said, "Could you read to me what "Number One" includes?" and I said, "Oh, are you new here, too?" with a smile and she replied smarmily "No, I've been here three years!". Taken aback, I said, "You've worked here three years and you don't know what the Number One Combo includes?" There are only two Combos. Then she asked me if I wanted to make it a combo, and I replied "It is already a combo" and she argued with me, finally being corrected by her manager. It went downhill from there, with her speaking rapidly under her breath which required me asking her to repeat herself several times (my youngest daughter does this, I know it is a thing). Also, they were out of lettuce (I went here after church, this was like at 12:15pm on Sunday) and she disappeared to the back coming back in a few minutes with some fresh lettuce. By that time, the rest of my family was stacked up waiting for lettuce, too. Also, I then noticed that my daughter had sour cream on her bowl, and since I had already gone through ordering all the sides with my aggressive clerk, I was too intimidated to ask for sour cream. My wife picked up on my reservation, and handed my plate to a different employee and asked them to put sour cream on it for me. Bless her, she is a lot tougher than me. In an emblematic encounter with a different staff member, when I needed a refill on my salsa and when I went to the counter, the employee came up to me and asked "What's wrong?" "Nothing, may I have some more salsa?" It was kind of like that. The food was good, and the manager was great! I hope that there is some additional training opportunities as seniority doesn't seem to guarantee menu knowledge or customer service excellence. If you are thinking about trying this restaurant, please do; just maybe not this location. The food was great, and the seasoning on the chips...

First of all the customer service is top notch! I wanted Tacos really bad.. Something close to what I would make at home. Well Salsarita's popped up on Google search and stood out..I went there and the 1st person I met was Keisha. She was so nice and funny. We matched energy! Helped me out on how things flow there and made my food just like I wanted it! The Manager Danita was also there being an excellent manager. Making sure that I was helped along with Keisha. They tagged team. And I was like y'all have made my whole day! I will be coming back here! Josiah was also there making sure that things stayed clean and did the background work with diligence and a smile. I was so excited about my experience I wanted to bring my boyfriend so that he could see what a great experience that I had. But we were greeted by two other staff members. Darrelle and Isaiah! Once again wonderful customer service with smiles and help. My boyfriend enjoyed their positive customer service also.

I told them all that I was going to do a review and let them know how great they all were.

Thanks guys for a great experience..I will be coming back.

Hey people go there. I highly recommend this place. They also have specials every day!...

A group of us ordered lunch (delivered) on 2-7-23. The orders came on time which was great! However the quality of the food was poor! The chips tasted like they were cooked in very old or spoiled cooking oil! I ordered the quesirito ate three bites and threw it away! The meat was not fresh, the black beans were sour and there was absolutely no flavor to anything including the queso. One coworker had the burrito bowl she said her meat was tough and not fresh neither was the toppings. Another coworker ordered two taco combo and at the bottom of her container was filled with grease or something! Needless to say we were not satisfied, wasted our money and were still hungry! We collectively agreed that Salsaritas is a one and done for us! This was the location...