This is my first visit to this one due to the other one being out of ice. So I pull up to the stall, push the button as usual. The kid on the other end ask me what I want I tell him four bags of ice a route 44 root beer with extra ice and only half root beer and a small order of tater tots. So for the next 5 minutes the boy on the other end argues with me about my root beer only being halfway full. I was mildly retarded because I was asking for the root beer to only be half way full. He asked me the same question about six times which was so you mean to tell me you only want me to put half root beer in this cup and I was like well I really don't care if you pour all of it in there just by the time it gets to me drink half of it or something I just want halfway root beer and all the way ice. By the end of the conversation I was embarrassed thinking that I was asking for too much when in reality I was only asking for half of it. Good thing I didn't ask to put a straw in it right?! And I'm sitting here now they just brought my order out and my root beer is full I guess he thought it was joking or that I...
Read moreStopped to get my kids food because we been in New Waverly taking pictures with Santa and I work graveyards so I was about to go to work the girl who brought out my food kinda had a additude but I just shrugged it off I even tipped her spent $45 for them to give me an unsweetened tea ordered my sons an my burger with no onions they was smothered in onions his bread was burnt both of us had burnt bacon so burnt u could not even take a bite the cheese sticks was cold like old I called to talked to the manager and she like okay so I have u down for everything I just mentioned I'm like no i have to go to work she rudley cut me off like I need a name so u can pick it up tomorrow . It was so unprofessional and I'm just honestly disappointed I'm a waitress an never would I ever have allowed that to happen poor service and bad customer satisfaction an bad...
Read moreNever have I been so disappointed in this sonic. I’ve lived by it for years and have always had a pleasant experience for the most part until tonight. I don’t know if something was going on with the drive through or what. People kept pulling out of line to go to the carhop stations but I was being patient and waited. After about 10 minutes it was finally my turn at the speaker only to sit at the speaker for 5 minutes going ‘hello?’ With no response. I didn’t see anyone at the carhops or the people at the drive through in front of me have any issues responding. I don’t know why I received no response and there was no one in front of me to top it off. Feeling so frustrated I drove off without ordering anything. I know for sure I will be going to the other sonic in town from now on even if it is...
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