Love & Light Cafe — Restaurant in Hyde Park Township

01.22.2024 Time 1:00PM I walked into this establishment hungry and ready to order. I was greater by a tall male, who obviously wasn’t happen to either be at work or maybe the weather was too cold today. I politely stated that I wanted to place an order to go for an order of the waffles, then proceeded to inquire about the smoothies i saw online but did not see on the menu above it self. Maybe he’s having a bad day but I didn’t like his energy, nor that the smoothies were not made with fresh fruit, it was made with a fruit syrup “diabetes”. I thought this was suppose to be “lite cafe”. I get home to eat my waffles that drowned In powdered sugar , I literally had to beat the waffles into a napkin to get rid of some sugar, but it was very hard. Te sugar had already sat into the waffles. Now correct me if I am Wrong, I swear on Baby Jesus , those waffles taste like the waffles that they have at the 7 eleven , No lie. Super sweet, I could feel the sugar grind against my teeth as I CHEW. I will never go back to this place, because #1 the man who took my order (guess he is the owner) shame on you “ Black business my a*%” and secondly , the tiny bit of the waffle that I did chew and the few sips of “smoothie” I drank all have my stomach hurting. Dont waste your time I would have rather went to Mc Donald’s, I could’ve got a better...

I just moved to the area and wanted to find a new local shop to support but this place really missed the mark for me. The cashier told me that they didn’t have a drink menu but could make whatever I wanted so I asked if they could make me an Iced London Fog. They said yes and then asked me what kind of tea to make it with. I was confused because it’s pretty standard that it comes with earl grey and I explained how it’s usually made and the barista seemed to get an attitude with me / act like I insulted them and said “I know how to make it”…..

They made me the drink and right off the bat I knew it wasn’t made properly despite what the barista said 🫠 they didn’t steep the tea in hot water before adding milk so they literally just put the tea bag in cold milk so of course it didn’t steep so I got vanilla flavored milk with a cold tea bag in it. Waste of $ and I ended up buying another drink elsewhere after.

I couldn’t get connected to the wifi and the password wasn’t listed anywhere. I asked another worker for the password but it would't work for me and by that point I was just ready to go somewhere else. On top of that they hardly have any outlets for customers to use so it's not optimal for coming to work or study.

Overall not a great experience and I'm not going to...

The customer service needs some working on definitely. Not sure if the guy was the owner but he was very visibly agitated and seemed like he didn't want to be there. They don't list their coffee on the menu which is weird since I'm sure that's a top seller. I asked for a caramel macchiato similar to Starbucks. I explained I did not want it to be too sweet so less caramel and sweeteners. He ignored me and was visibly irritated when I politely repeated myself because he didn't acknowledge my request. You can tell from his demeanor and overall energy that he was just not having a good morning. Very dull, monotone voice and flat type of personality. The coffee was way too sweet when I got in the car and tasted it. I just threw it away and went to Dunkin Donuts. Poor customer service! Need to work on that. His attitude was so off-putting, I didn't even want to mess up my morning by complaining. I wont be...