Where do I start? There is an old saying, "You never get a second chance to make a first impression!" I arrived from driving 1.5 hours from work. Got there to chaos, no this or that on the menu because they ran out (lack of preparation is my opinion). Staff of 4 including the owner. I arrived at about 615p. No one took my order until 631p. I noticed the owner preparing 5 brisket with seasoning When I arrived. Workers with no hair nets. Food sanitary handling was questionable. Remember when I came in the brisket was being prepared. Well one hour & 15 minutes those brisket were still sitting out, not being covered or cooked. The owner left and his staff became extra slow. No one knows how to work the register to issue refunds for orders they took or didn't fill because they ran out of meat for those orders. I say don't take online orders for things you ultimately end up not having. The place is a mass of chaos. I waited over an hour for severe disappointment. I truly try to support Black businesses but waiting over an hour for food that wasn't what was expected is not a reason to return my business.
I ordered the burger & fries, 1/2 slab (I guess doesn't come with fries because I didn't get any), turkey tips with fries, 2 links with fries.
The Brisket Burger is just a cheeseburger. I suppose it's made with meat from a Brisket but it is precooked meat. There is ZERO SMOKINESS from a Brisket. Just a plain burger. If you like burgers great. If you are expecting a burger from actual smoked brisket be prepared to be disappointed.
The Beef Ribs are a shadow of what you would expect of a meat beef rib. I ordered a half slab which is 3 bones attached. My half was 3 cut up bones with less than a third of the meatiness shown in the video loop shown in the lobby area. The meat was also overcooked and dry. And Why was my so called slab not one piece with 3 bones like it should have been? I call this a bait and switch (see picture). Wasn't meaty, Wasn't smoky, barely any sauce. Just a deep Disappointment for my money and time.
The beef links was just A LINK (SINGULAR) cut in half (see picture) sold as 2. FOH!!! i ate one before taking the picture. A TOTAL rip off. Wasn't tasty, not flavorful, no sauce even though I ordered everything to be sauced.
The Turkey tips barely sauced but tender. Definitely not worth my time, money or the trip.
I can say you got me. I spent plenty of money this first and ONLY TRIP but I am not returning. I paid for things i didn't get. I came here because I saw a Black Foodie reported on this place. They must have gotten choice food for their video. The rest of us get jacked. IT IS A NO for me. What is really sad is this has to have been the worst dining experience I have had in quite a while. The wait was to long and the food was disappointment. I would have done better get pork ribs from any of the more well known rib joints. The staff has a lot to learn about food service, quality, filling orders correctly. Wearing proper food prep attire, professionalism and working a register beyond taking people's money. Fool me once, shame on you. Fool me twice shame on me. This review is a guide to having an unsuccessful business. Best thing i can say is the young lady that worked there was respectful even when a female customer was (way out of line) giving a backhanded compliment over how mature she sounded on the phone versus how she sounded in person. That whole part was a waste of breath from customer that should have gotten her stuff and moved dafuq on! That was the entertainment for the place. Sorry won't...
Read moreSadly this wasn’t a great meal. Came to this restaurant based on a reel advertisement seen on Instagram by “the black foodies” Don’t know how you mess up fries but they weren’t good. The smoked party wings were tiny and dry. Neither the spicy or sweet sauce was good. The beef ribs were very dry. The sauce didn’t help. The cornbread taste like it was straight out the box and it was slightly burned on the bottom. It was dry also. Mac&cheese didn’t have a good flavor… just noodles cheese and lots of garlic powder.
The customer service wasn’t bad, but the girl taking my order said it was her first day. There’s no problem with that because you have to start somewhere right? Well she wasn’t very knowledgeable about the menu. When i asked about the bread at first she lied and was like “yeah it’s good.” I told her she didn’t sound convincing. Then she went on to say well she hadn’t tried it yet but that her grandmother makes it for the restaurant so she feels like it’s good. So I went with that notion and figured I’d give it a try. Maybe now there’s a reason why she didn’t try it because it didn’t look appealing either wrapped up in the cling wrap the way that it was.
Didn’t get pictures of the bread or ribs because I was just over it.
I probably won’t recommend to anyone or return, but sincerely...
Read moreWanted some good BBQ for my birthday and man this place really delivered! As soon as you walk in you can smell fresh BBQ which made me go from hungry, to starving and I think I ordered too much food for just myself 😂. Easily the Best BBQ I’ve had in Chicago in my 1 year Of living here. I ordered the 2 meat combo with the choppy joe, 1/4 lb of brisket, Mac n cheese, and greens. Brisket was juicy, tender, and perfectly charred with amazing flavor. The choppy joe takes that same brisket but on a sandwich with BBQ sauce which was so delicious. The greens tasted fresh. And finally a place that seasons their Mac n cheese!!! Only thing I would say about the Mac is more cheese, but that’s personal preference. For $22 I couldn’t even finish it all because I was so stuffed with so much food. Good prices, amazing food, kind staff, 5 stars all day.
The best part about this place was how friendly they are. The 2 guys working the register and the grill were very professional and friendly, they even gave me a sample of brisket to try while I waited for my order since it was my first time there. And the lady in the kitchen was bubbly and very welcoming. Definitely will come back again to try the...
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