Starbucks — Restaurant in Idaho Falls

I stopped at the Fred Meyer Starbucks to get two cups of coffee for me and my wife while we got a few groceries with our kids. There was a Fred Meyer employee in front of us. After she finished ordering she kept talking to the Starbucks employees for a few minutes unaware that my wife and I were behind her. I kind of wish the Starbucks employee would have been kind enough just to say, "Hey hold on minute I have two customers waiting, let me take their order really quick." After the Fred Meyer employee finally moved, the Starbucks employee Ell took our oder. Then while she was preparing our order she keep gossiping about another employee who wasn't there saying she didn't like having to do someone else's job in front of me, her co-workers, and some Fred Meyers employees. I think she may have been called in or something. Ell - instead of gossiping about other coworkers maybe you should work on your customer service skills and focus on getting your customers taken care of. No one wants hear about the Starbucks drama we just...

Very disappointed ☹️. I ordered a venti shaken espresso. When it was handed to me. It was only approximately 2/3 of the way full. When I questioned the server. She told me that is how it comes out and the foam at the top was filling up the space. I told her it's always been full when I've ordered it many times before. She could fix it by adding more ice or milk. I asked for coffee to fill. That wasn't one of the choices she gave me. So, she filled it with ice and more milk. Then I asked for a straw and she argued with me that it was a sippy cup and you don't need a straw. I was amazed at the horrible service I was given. Honestly it appeared that they made a grande size shaken espresso by mistake and put it in a venti size cup with some extra ice. Very disappointed! Whoever that was that waited on me at the drive- thru Wednesday July 10 around 10 am, needs to find another job. I'm very irritated that I spend $5+ on a drink and I don't actually get what...

Been here several times, I'm tired of the baristas messing up our drinks. How hard is it to make 2 simple drinks. We repeated our order twice and she repeated them back. We get up there, she completely didn't add one drink and the other wasn't blended right (we told her 4 times DOUBLE BLENDED. ) The drink forgotten was a pink drink-very simple right off the menu the other was a bit more to it Mango-dragon fruit 2 pumps of classic 2 pumps raspberry double blended. If this wasn't the nearest Starbucks (30mins away) we would never...