Alchemist Coffee 27th St. — Restaurant in Idaho

Hi, I hate to leave a bad review on literally my favorite coffee shop but if this is taken care of I’d love to edit to 5 stars! Just want to make sure this employee is held accountable. I came in solo to grab a drink for me and my friend and there was one girl working. 4/07 at 4pm, dark hair and tattoos. I get it, we all have our days and a few people trickled in, but I have a timestamped text so I know that the time from when I ordered to when I received my drinks was exactly 20 minutes, not including the time I stood in line. Correct me if I’m wrong but that’s a lot. I mean I have about 4 years coffee experience and this is just not how you do it. No urgency at all, no friendliness, guy behind me got his drips and muffins right away which makes some sense cause they’re drips, but after about 17 min, I asked if she was working on them as nice as I could and mentioned I was in a hurry, then mentioned it had been almost 20 minutes which I regret because she rolled her eyes... just not cool ya know? I would’ve left happy with a simple apology for the wait but instead I just felt like the people running the show needed to know. Makes me wish tips were asked for after...

There are a few issues that I have with the Alchemist:

First with the good, the service and drinks are excellent. The staff have always been friendly and willing to help me when I’m indecisive about my order. I’ve had the chance to try some cool stuff.

Onto the bad. Let’s start with the bathroom, which has to have the worst sink I have ever seen in my entire life. It makes a terrible mess because it splashes everywhere. While washing my hands it kept splashing on the floor, my shoes, and pants. It’s ridiculously tiny, and it drains so slowly.

And then there’s the bar. The chairs along the bar, have recently changed and are worse than the ones before and those were not very comfortable. And somehow they have a bar but no foot-bar for people’s comfort and stability.

Their hours keep changing without any rhyme or reason. I was at the location this evening, where they close at five, but still had people coming in. The barista was accommodating, but was also struggling to close on time. As I was headed to my car, more people were walking up to try and...

Wonderful atmosphere, ethical owners and local feeling employees. Come here mid day and it’s nice and peaceful with other remote workers. Funny experience: I once had a banana bread here and tbh it was the worst pastry I’ve ever honestly had (couldn’t eat it, I think it was just an accidental off batch one day) but the barista was so incredibly kind and let me exchange it out no problem without hesitation. 10/10 customer service experience. Coming here, you might get something like that once in a wild blue moon, but that’s because you’re supporting local, real people, and the food isn’t made in cookie cutter large factories.

Overall, I love this place. I think if they keep supporting their remote worker regulars and frame themselves as the place to go if you’re an entrepreneur/work from home/business meetup, they’ll really continue to thrive in Boise. For example, I once forgot my printed receipt (I need to track them) and a barista came and brought it to my table while my computer was up, and it made me feel especially...