Starbucks — Restaurant in Inglewood

Maybe she was a stressed. But something clearly wasn't right. Those of us who frequent coffee shops have few expectations. 1). A pleasant atmosphere. 2). Fare prices. 3). A friendly or professional staff. 4). Free WiFi. 5). Above average and nice coffee varieties. 6). And 7, a restroom that's kept clean for use. For those of us who find ourselves in and around a neighborhood where many individuals can be classified as disinfrachised, The Starbucks on Manchester in Inglewood no doubt has it's challenges. Patrons can't go inside it's only walk-ups or drive through. And, we get it. It's laid out for grab and go. Though I'm an Angelino I live in The Bay. And, in one of our cities up here the management chose to close a In-and-Out because of riff-raff issues regarding patrons parked vehicles. So, we see. But that's another chapter, in a different book. I'm posting this review because my order was fumbled. It was a Saturday afternoon and I decided to grab a coffee for myself and Mom. A vente and a grande, both with whole milk, 6 sugars in the vente, 4 in the grande. After waiting about 15 minutes, it's only two patrons ahead of me, my order arrived. Later, my Mom complained her grande coffee didn't seem sweet. Okay my bad. I should've ask for extra sweeteners. But the kicker was my vente. I noticed my car cupholders had a decent amount of coffee in them though I've yet to enjoy the coffee. I guess it came from the coffee I placed there. I don't recall either coffee's being 'topped off.' Aware of this now, I promptly drove to a curb and poured it out. She even double cupped my order. Still, what I remember most was thanking her for my order, to no response. Follow Angelinos and Inglewoodites, shouldn't one's coffee experience be nice? Most times this is how we start our day! With a coffee beverage. Some may choose to drive a little further towards Sepulveda, or to Culver City, Westchester, Downtown LA near the USC campus, or one of LA's many pleasant beach communities. In these locations, they'll likely get your orders right with an improved attitude and you can chill inside, use their Wi-Fi - maybe - and have accessible restrooms, in a pleasant atmosphere. Is that too...

Just had one of the worst customer service experiences on I’ve ever had at this Starbucks this past Tuesday. I pulled slightly past the order speaker, as I was distracted by my child…but it was still directly in front of my car. I kept saying “hello” several times and got no response. I waited, and kept repeating hello, until I could no longer see cars in front of me. I assumed the speaker might be broken and drove up to the window.

The guy at the window immediately told me I had driven past the mic and that he was already helping the next customer…which I could clearly see wasn’t true, as no one was being helped at that moment. I even was making eye contact with the car behind me. I explained I had been waiting and saying hello with no reply, but instead of helping me, he rudely told me I had to drive all the way back around and wait in line again.

No apology, no understanding, just attitude. This kind of treatment is exactly why people are fed up with today’s customer service. It costs nothing to be polite, and clearly that’s been lost here. We will take our...

I had to meet someone at this Starbucks coffee shop in Inglewood. When I arrived there, they didn't have dining service inside. It was a small Starbucks coffee shop that had outdoor pick-up and drive-thru services. I had to drive to the drive-thru area. It was late evening, so there were a few cars in the driveway. I ordered the small coffee & pumpkin cream cheese muffin. I was with my little dog, and he wanted to eat my muffin. A young man took my order. When I drove to the pick up windiw, it was already ready to go. It was fast services. He was friendly and worked very fast. Anyway, I requested him if my dog can have some whip cream. Then, he smiled at me, and he gave us a small cup of whipped cream. My dog loves whipped cream. He was happy that he got a treat from Starbucks. He enjoyed the whipped cream, and I enjoyed my muffin with a cup of coffee. This Starbucks had the best services. I liked the food and great services too. I would like to recommend this Starbucks coffee shop...