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Raising Cane's Chicken Fingers — Restaurant in Irving

Name
Raising Cane's Chicken Fingers
Description
Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.
Nearby attractions
Nearby restaurants
IHOP
900 Market Pl Blvd, Irving, TX 75063
Steak 'n Shake
950 Market Pl Blvd, Irving, TX 75063
Whataburger
850 Market Pl Blvd, Irving, TX 75063
Starbucks
7979 N MacArthur Blvd, Irving, TX 75063
Our Place Indian Cuisine
8150 N MacArthur Blvd #150, Irving, TX 75063
Fortune House Chinese Cuisine
8150 N MacArthur Blvd Suite 190, Irving, TX 75063
Kafi BBQ
8140 N MacArthur Blvd #100, Irving, TX 75063
Go Loco Street Tacos & Burritos
777 W Lyndon B Johnson Fwy, Irving, TX 75063
Doña Maria - Dominican Cuisine
8140 N MacArthur Blvd Suite #130, Irving, TX 75063
Shah's Halal Food - Irving
8140 N MacArthur Blvd #125, Irving, TX 75063
Nearby hotels
Hilton Garden Inn Las Colinas
7516 Las Colinas Blvd, Irving, TX 75063
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Keywords
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Raising Cane's Chicken Fingers
United StatesTexasIrvingRaising Cane's Chicken Fingers

Basic Info

Raising Cane's Chicken Fingers

7955 N MacArthur Blvd, Irving, TX 75063
4.3(867)
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Ratings & Description

Info

Fast-food chain specializing in fried chicken fingers, crinkle-cut fries & Texas toast.

attractions: , restaurants: IHOP, Steak 'n Shake, Whataburger, Starbucks, Our Place Indian Cuisine, Fortune House Chinese Cuisine, Kafi BBQ, Go Loco Street Tacos & Burritos, Doña Maria - Dominican Cuisine, Shah's Halal Food - Irving
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Phone
(972) 910-8373
Website
raisingcanes.com

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Featured dishes

View full menu
dish
The Box Combo - 4 Chicken Fingers
dish
The 3 Finger Combo - 3 Chicken Fingers
dish
The Caniac Combo - 6 Chicken Fingers
dish
Sweet & Unsweet Tea
dish
Cane's Sauce

Reviews

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Nearby restaurants of Raising Cane's Chicken Fingers

IHOP

Steak 'n Shake

Whataburger

Starbucks

Our Place Indian Cuisine

Fortune House Chinese Cuisine

Kafi BBQ

Go Loco Street Tacos & Burritos

Doña Maria - Dominican Cuisine

Shah's Halal Food - Irving

IHOP

IHOP

3.7

(1.3K)

Click for details
Steak 'n Shake

Steak 'n Shake

3.6

(741)

Click for details
Whataburger

Whataburger

3.6

(1.3K)

Click for details
Starbucks

Starbucks

3.7

(484)

Click for details
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Posts

Foodie.LuversFoodie.Luvers
We really don’t like leaving negative reviews, however I know as a customer I would like to know about disappointing customer service. We have been coming to this location for years. Unfortunately our orders have been incorrect most of the time, we always order a Caniac Combo and more. Many of times we ask to substitute one of the two caniac sauces for a honey mustard sauce and every time they always charge us extra. We also substitute cole slaw for fries, extra crispy. Upon receiving our combo we have continuously noticed its the same amount of fries and majority of time not crispy. This time we dined in and encountered the same problem. When I asked for a manager, Uryless approached the counter and I humbly asked I have been having this issue of getting charged for an extra sauce. Can you please tell me what to say so we dont have this problem again going forward. He only said can I have the sauce back and ill give you the refund, he did not apologize. He made me feel like I was trying to get a free sauce. We always express our appreciation for them working late and being there to provide yummy Canes for our hungry belly’s. It is sad we have to rate this location one star for their customer service.
Cory ShawCory Shaw
Upon opening the bag, this little guy was waiting right on top of the box. I immediately closed the bag and drove straight back to this establishment. I politely requested a refund after presenting my receipt with all of the bagged up food. The initial young lady politely stated that her manger was coming to the window…I had no clue the manager was going to be lower than low class. This “manager” asked me what’s the problem. I responded that there was a roach in my food and would like a refund. She responded saying, “That’s impossible because I bagged it up.” …….😑……you see where this is going…..I told her she can open the bag and see for herself or she can look at the picture I took of the roach. She responded, “I can’t take back the food or look at the picture.” Only after I was then noticeably irritable did she comply by giving me my refund which I had the receipt for…and no apology was given of course. I hope somebody higher up at Raising Canes sees this post, because as gross as the roach situation was 🤢, I’m only posting this negative review due to her rude customer service and lack of even attempting to be professional. (Tuesday, October 12, 2021)
LilLil
I love cane’s and have been through here before several times, but today I went with my mom who doesn’t speak English fluently. She was trying to order at the drive thru, and obviously, with her English, she was having a bit of trouble. When we asked to repeat the order, Alexandria (whose name was on the receipt, so I’m assuming it was them) said “oh my god” into the mic in an exasperated voice. That is honestly ridiculous. I also work in customer service so I know what that’s like. It’s not okay to say that to a customer who was just having a little bit of trouble. Not sure if it actually was Alexandria, but it was their name on the receipt so I will assume it is. My mother has an Asian accent, so was she being racist? I don’t know. But her attitude changed when I spoke instead of my mother, and I know that I don’t have an accent. You can’t honestly expect customers to keep coming back if your attitude is like that to well-intentioned guests.
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We really don’t like leaving negative reviews, however I know as a customer I would like to know about disappointing customer service. We have been coming to this location for years. Unfortunately our orders have been incorrect most of the time, we always order a Caniac Combo and more. Many of times we ask to substitute one of the two caniac sauces for a honey mustard sauce and every time they always charge us extra. We also substitute cole slaw for fries, extra crispy. Upon receiving our combo we have continuously noticed its the same amount of fries and majority of time not crispy. This time we dined in and encountered the same problem. When I asked for a manager, Uryless approached the counter and I humbly asked I have been having this issue of getting charged for an extra sauce. Can you please tell me what to say so we dont have this problem again going forward. He only said can I have the sauce back and ill give you the refund, he did not apologize. He made me feel like I was trying to get a free sauce. We always express our appreciation for them working late and being there to provide yummy Canes for our hungry belly’s. It is sad we have to rate this location one star for their customer service.
Foodie.Luvers

Foodie.Luvers

hotel
Find your stay

Affordable Hotels in Irving

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Upon opening the bag, this little guy was waiting right on top of the box. I immediately closed the bag and drove straight back to this establishment. I politely requested a refund after presenting my receipt with all of the bagged up food. The initial young lady politely stated that her manger was coming to the window…I had no clue the manager was going to be lower than low class. This “manager” asked me what’s the problem. I responded that there was a roach in my food and would like a refund. She responded saying, “That’s impossible because I bagged it up.” …….😑……you see where this is going…..I told her she can open the bag and see for herself or she can look at the picture I took of the roach. She responded, “I can’t take back the food or look at the picture.” Only after I was then noticeably irritable did she comply by giving me my refund which I had the receipt for…and no apology was given of course. I hope somebody higher up at Raising Canes sees this post, because as gross as the roach situation was 🤢, I’m only posting this negative review due to her rude customer service and lack of even attempting to be professional. (Tuesday, October 12, 2021)
Cory Shaw

Cory Shaw

hotel
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Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

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Find a cozy hotel nearby and make it a full experience.

I love cane’s and have been through here before several times, but today I went with my mom who doesn’t speak English fluently. She was trying to order at the drive thru, and obviously, with her English, she was having a bit of trouble. When we asked to repeat the order, Alexandria (whose name was on the receipt, so I’m assuming it was them) said “oh my god” into the mic in an exasperated voice. That is honestly ridiculous. I also work in customer service so I know what that’s like. It’s not okay to say that to a customer who was just having a little bit of trouble. Not sure if it actually was Alexandria, but it was their name on the receipt so I will assume it is. My mother has an Asian accent, so was she being racist? I don’t know. But her attitude changed when I spoke instead of my mother, and I know that I don’t have an accent. You can’t honestly expect customers to keep coming back if your attitude is like that to well-intentioned guests.
Lil

Lil

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Reviews of Raising Cane's Chicken Fingers

4.3
(867)
avatar
4.0
1y

So…this was was my first time at Canes. Tbh, had very high expectations. From the toast to the fingers I was hoping for a high class fast food experience. As this is a monumental step in my journey of adulthood I was hoping for it to be filled with joy, laughter, and diet Dr Pepper. And I will say, two of these things were achieved (NOT THE JOY🤬). As I entered the portal to chicken galore I was hoping to be greeted by a friendly grin…however expectations are just that: an expectation. Instead, a lady woman of non childbearing years had a mediocre attitude. And was very uninviting of me, a Northener, to her establishment, a chicken store in a southern town. I digress, her attitude towards me when I said I DID NOT WANT iced tea or lemonade was appalling. I am allergic to sugar, and I often phase allergophobic attitudes… but at other fast food establishments my needs are seen, understood, empathized, and most importantly met.🥺 with an unfriendly scowl, she rudely and insensitively asked “ BOTTLED WATER OR FOUNTAIN WATER” 💦💦💦 in the northern territories of the great US of A🦅🦅 we don’t have fountain water. Anyhoo, this experience was both delicious and disheartening. While I may return (TBD) I hope we can reflect on this experience as a learning moment. Perhaps Canes may now fund an allergy awareness campaign ( also what happens if you’re allergic to chicken… in todays economy NO VEGAN OPTIONS????🍆🍆) while I’m not vegan, I wish my counterparts that are would receive such food as well. Goodbye for now, see you on...

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avatar
1.0
2y

There's poor customer service, and then there's downright cruelty. The employees at the pick-up window were remarkably mean. I ordered 5 box combos and when I got to the pick-up window, one of the associates inquired if I ordered a Post Malone cup, to which I confirmed. Then he asked for my order, and I showed him my receipt. I received 5 drinks and 3 box combos, but it was only as I drove away that I realized my order was incomplete. I circled back to the long queue and at the pick-up window, explained that my order was missing items and, given the long wait at the queue, I wanted everything to be freshly prepared. At this point, one of the associates implied that I was attempting to steal food, even suggesting that she had personally prepared the meal. Thankfully, modern technology, likely in the form of cameras, would show the truth. Could you please review the camera footage from 9:32 pm, when I made the payment, to confirm the number of boxes handed to me in a white Infiniti SUV? Still maintaining a calm demeanor, I insisted that my order was incomplete. I was asked to wait at the waiting area at the side of the store. I waited for so long that I eventually had to join the queue for the third time. Of course no apologies given or acknowledgement that there was an error. This entire ordeal consumed an hour, and by the time I got home, the food had turned soggy and failed to meet my family's expectations. This terrible experience will be etched in my memory for...

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avatar
5.0
47w

Raising Cane’s: the chicken tender temple where my girlfriend’s cravings rule and my wallet willingly submits. If love is a language, then hers is spoken fluently in Cane’s sauce and Texas toast.

Let’s talk about the chicken—it’s like they raised these tenders on motivational speeches and spa days. Crispy, juicy, and golden, they somehow make every other chicken tender in existence look like a sad freezer nugget. And then there’s the Cane’s sauce. I don’t know what’s in it (probably classified), but I’m convinced it’s the reason world peace hasn’t been achieved—people are too busy dipping.

My girlfriend’s order is a masterpiece of simplicity: chicken fingers, fries, and extra toast, with an unreasonable amount of Cane’s sauce. She takes one bite, and suddenly, all her problems disappear. As for me, I just sit there, marveling at the power this place holds over her soul.

The vibe? Simple and efficient, because let’s be real—you’re not here for chandeliers and mood lighting. You’re here to eat chicken so good it could convince you to start a fan club.

So, if you’re wondering where to take your girlfriend to make her happier than a kid at Disney, Raising Cane’s is the answer. And if you’re single, well, Cane’s sauce might just be your new love language. 10/10 would dip everything...

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