Subway — Restaurant in Irving

Hello again, I'm writing to inform you that I recieved the coupon to replace my sandwich from the O'Connor and 183 subway. However when I went to redeem the coupon at the same location today I again experienced another unpleasant experience. After placing my order and sandwich was made the employee refused to accept the coupon due to the coupon being only acceptable at another store. I explained that coupon was mailed to me due to a prior issue with my last order,,,the young lady- cammie absolutely took it upon herself to refuse my coupon even after her co-worker suggested to accept it. I am extremely disappointed with the repeat unsatisfactory customer service with this subway. I don't understand why I must drive 10 mins to another location. Lastly its extremely disappointing that I choose to be a patron at this location to support a Vietnam veteran owned business. The employees at this location are extremely continually are unwilling to give satisfactory customer service. Lastly after I was refused service the young lady made the statement "what a waste ". Very appalling.

THIS WAS...

i went to this location today and bought 3 6" subs. the Teriyaki chicken was not done and cold in the very middle. i had 2 tuna subs and they were not mixed properly. My friend vomited and i simply could not eat mine. I was told by the young lady that because 1 bought it at 1:25 and reporting it at 4;45 she couldn't do anything but make me more food. the owner said it's been 5 hours. they cannot count nor present you with the proper food i see. i spent $18.64 all i want it my money, why would i want more of their nasty food. the owner needs to make this right. I sell cars and i had to get a chance to call. My name is Frances Purrier. I plan on going to one of my instagram pages that i have over 20K followers on and complain, and yelp and facebook .... just refund my money and learn to never say this to a...

No complaints on the food, or the restaurant being clean. But I did have a bad experience my one time going here. I decided to try one of the wraps, because it didn't seem like it costs anything extra. On the menu, they didn't have a price next to that option. However, when I went to pay, the guy added two dollars to my order. I asked him about it, pointing out how the sign didn't advertise the price. His only response was: "I don't know". I walked out paying the extra $2. $2 I'm fine with paying. But getting irritated with deceptive marketing is just not worth it. I'm not...