Sunny Street Café — Restaurant in Jackson Township

A Frustratingly Terrible Experience

I had good intentions of taking my wife out to a great breakfast, but it was unfortunately ruined by this establishment. When we arrived, we were happy to see that they weren't very busy, as there were quite a few booths available. They seemed well staffed as we witnessed tables around us being waited on by two people, plus a manager (also assumed, as she was going table to table talking to other customers about their food). That was the frustrating part of our experience.

We were seated and told that our server would be there shortly. Well, a half hour and two attempts at flagging down a server later, and my wife and I were on our way out. We didn't even get a chance to order our drinks. We sat there, for thirty minutes, without even being acknowledged. For the first 15-20 minutes, I attempted to be understanding. Maybe there was a shift change. Maybe our server was just generally busy. At about the twenty minute mark, I started flagging down servers, but was completely ignored. The manager (again, assumed) who was speaking to the table next to ours was wrapping up the conversation, so I decided that I'd wait so that I could speak to them about our experience. However, even the manager skipped our table. At that point, I felt invisible and generally unimportant to the Sunny Street Cafe, so I looked at my wife and we decided that we should go elsewhere for our breakfast.

Frustrated and unhappy with our experience, I did something that was completely out of character for me. I called the Sunny Street Cafe to speak to the manager, wanting them to at least be aware of our experience. I was then told that the manager was "not available." The employee that I spoke to on the phone seemed completely unconcerned towards our experience, almost to the point of her sounding rude. It seemed fitting that we had been ignored for a half hour while we were waiting, only to be ignored once again on the phone.

Oddly, we were told to, "Have a nice day!" on the way out by a couple of employees, but what is interesting, is that it didn't raise any red flags to any of them that we had not paid (you pay at the counter, not at your table). Needless to say, we won't EVER be going back to the Sunny Street Cafe and would advise others to...

I visited Sunny Street Cafe on 665 in Grove City this past weekend. The place wasn't too busy so we were seated pretty quickly. Most of the folks there eating were on the left side of the restaurant for whatever reason my date and I were seated in the two seats on the right side of the restaurant. As we sat there looking at the menu we were kind of chatting back and forth about how everyone else she seates was being seated on the other side of the restaurant. We overheard our waitress who is clearly on break asking did she have our section that we were in. The other waitress replied yes. We waited another 5 minutes and then we got up and left. I implore all military personnel that live in the Columbus area or Grove City area not to patronize a business that does not uphold the same standards that we are taught in the military. I am a retired 60 year old Marine First Sergeant. I have served my country honorably. I will not tolerate any business in Grove City or anywhere else to treat me differently because of the color of my skin or the color of my companion's skin. When I wore the uniform for 24 years I wore for everyone in this country. This is not a blast on all Sunny Street cafes. My sister-in-law works for one in Cincinnati and they are fantastic. Military people support me on this. We cannot tolerate businesses that treat people different when we wore uniform to give them the right to have a business.

First Sergeant...

While the food and the majority of of the servers are good at what they do, my experience working here was 100% negative. As soon as you walk in for your shift you are surrounded by a negative environment. If Rinzey, the owner, is not screaming at the kitchen or sitting at the counter criticizing the girls, the girls themselves are unhappy and talking behind each other's back. There were many times that the kitchen was punished and yelled at while their wage was being held over there head. I can't count the amount of times I heard someone threaten to walk out because of the treatment they received. There is absolutely no development here. In the month that I worked here there were many instances where I would catch another server talking about not only me, but other servers as well instead of going to them with the issue to tell them how to fix it the next time around. The owner continuously hires so it is very clear that there is a somewhat high staff turnover in his restaurant. I have never met a man so disrespectful and careless towards his employees. The only thing this man cares about...