Wendy's — Restaurant in Jackson

July 30 ,2024...between 4 and 430.pm. There was a young man who was working the drive Thru who was rude, nasty, and does not deserve that job...the young man was slender with locks and he wore a ring on his left hand shaped like a bird....first he had each car sit at the mic for about 5 minutes before he asked to take your order...once he came on the mic he was very dry and sounded like he did not want to be at work...I heard him take the order of the person in front of me and then my order was next in a ....very dry and rude voice. my order was taken...I drive to the first window...thinking some one coming I waited...only to have a minute later someone at the second window hold my bag out the window....as I drove up...the young man was just standing there looking after I Said I did not know I had to pull down...he said nothing...I in turn asked..you don't want to be at work today?...again he says nothing...he just takes my card and hands me my card then my drink...I just look because I hate to say I'm used to service like this...I really had to post this because it was SAD...I really hate I drove off without my receipt...it will be a minute before I go back to this Wendy's...hopefully he want be there when I...

I waited in the drive through line over 30mins. After 10-15mins Inwas already frustrated but figured I’d see it through since I’ve already waited so long . Finally get up to the box and wait a legit 8 mins before someone says anything. I started keeping time at this point. All i wanted was a $5 meal and was kept waiting at the window for my food for another 9mins! I ask the lady in the window who considers herself the manager how much longer will it be to receive my food. She doesn’t even answer my question but snaps back at me you want a refund?! I’m like no i asked HOW LONG and she closed the window on me. All that wait to get barely hot soggy fries, hard spicy nuggets, and a sandwich without the pickles when i specifically asked for extra pickles! Horrible experience and...

Went to Wendy’s and ordered breakfast for me and a coworker like every one I tested my seasoned potatoes when I got my bag and they were cold no biggie I was running late and didn’t have time to wait for fresh ones to be made. So I make it to work and bite into me chicken biscuit and it’s NOT DONE. I called the store right away and didn’t get a answer I actually called 3 times and didn’t get a answer. I looked up the customer service number and noticed it said call or text, I opted to text since I was at work and that was more convenient for me and you guessed it still didn’t hear back from anyone I have also sent a email and asked to be contacted and again I have not heard...