Thai Time Thai and Sushi Restaurant — Restaurant in Jackson

I’d like to start off by saying that this place has some of the best thai food in the Jackson area. I have been searching for years, but lots of the places around here are gross. And at least this place will bring you lime if you ask for it. A lot don’t. This is the best thai food I’ve had in years, but I will never come here again due to the service.

I understand that the server we had explained his behavior several times as “just his personality”, but I am here to let y’all know that everyone has their personality quirks, but they aren’t always welcome in the workplace. For example, my mouth gets me in trouble a lot. I’ll try to keep it contained here. Negging people you expect to tip you is a wild strategy for a waiter to take. I understand that Pad Thai is a popular dish, but I would hope to have enough humility to not make fun of people ordering the dish that made my culture’s food famous globally. When my mom was squeezing citrus into her water the waiter acted like she’d squeezed it into his eye and when we were all concerned and apologetic, he said he faked it and it was part of his personality. Finally, when it was time to pay, he made several demands that my husband pay for the entire meal because “men always pay no matter what”. We ignored his weird grandstanding and tried to brush it off. He then demanded my husband leave a big tip for him to make up for our lack of paying for the entire table. I am disabled and on chemotherapy and we cannot even afford my medication. We have not been out to a restaurant in months because my illness makes our lives so financially difficult. I was so looking forward to a nice meal where I didn’t have to think about the ruins of my life and my next round of chemo. I understand that the server could not have known this, but it’s important to remember that everyone we meet could be fighting a battle we know nothing about. I was so shocked and appalled.

It would have been the happiest moment this year so far, getting to go to a restaurant again, especially one that serves my favorite food and prepares it so well. I couldn’t even finish my food. I cried when I got home because of the way people treat my husband because of the financial burden my illness puts upon us. I understand that it’s just “your personality” as the server will say if anyone ever reads this, but just so you know, your...

Excellent!!!! And they have basil fried rice. Been looking for it since I left Atlanta.

Update: changed my rating from 5 to 3 due to customer service. Ordered red curry (excellent), summer rolls(good), and wings(tough with a few strokes of barbecue sauce thrown on top. The wings were not too good. I wanted to exchange for another type of Curry. They informed me that I would still have to pay half price for the wings even though I didn't like them and they were not up to par. I've never been in a restaurant and couldn't exchange my order for something else and still have to pay for it. Unfortunately, in the restaurant business, one of your remedies is to offer the customer something else, not charge them for something they can't eat. Word to the wise: Don't go in there and order something and not like it, because you will have to pay for it on top of what you get in exchange. Be sure about what you want, which is hard if it's your first time going.

Update: it's so good, I'll overlook the charge for...

We drove there from Memphis, TN as part of a road trip. We have visited Thai restaurants in Nashville, TN and Little Rock, AR already. I have never been to Jackson so it’s time for a road trip. We ordered shrimp Pad Thai, shrimp basil fried rice, som tum, grilled chicken, sticky rice and one more basil fried rice to go. We didn’t order any dessert just two drinks. The bill came to $83 with tip. The food was not bad but the price was too high. I didn’t like the way they cooked the basil fried rice neither. The portion of the food for this price tags only lasted for two meals, I thought that was outrageous. The Thai waitress knew us from a Thai restaurant in Springfield, MO and she made a rude comment in the kitchen about me and my husband by thinking that I could not hear her. I do not appreciate that. I will not return to this place again. I rather visit PF chang in Memphis which costs less and has better food than going back...