1748 Bakehouse — Restaurant in Jacksonville

Out of my 30-plus years on this earth, this has been the worst restaurant/bakery experience. This morning, I decided to stop in and catch up on some reading while I waited for my daughter and her robotics team to finish their meeting. A quick Google Maps search took me to a parking spot in front of the shop. Upon entering, I thought it would be a warm environment based on the décor and friendly cashier. While I looked at items on the wall, one of their employees kept their eyes on me (as if I were planning to steal something). I thought it odd, but After looking at the intriguing items on display, I ordered a muffin, a Matcha Latte with almond milk, and an espresso, then asked for the WIFI. The cashier told me, but I forgot and decided to ask again when my food arrived. Before the staff member could finish, the owner aggressively stated we don't provide WIFI on the weekends as it doesn't fit my business model. Instead, I read my PowerPoint without their WIFI as I ate my food and tried to enjoy my coffee. Moments later, I was asked (more so told) to switch to a bar area so others could be seated. While this was a little abnormal, I was upset by how rude and condescending the employee was as she asked (more like told) me to move. Finally, I am at the bar, and this man walks up, reaches over my drinks, and mentions something about my laptop. Completely invading my personal space, a staff member walks over and gets him out of the way. She then asks if I am okay. At this point, I am overwhelmed. I packed my laptop, left my food and drinks, dodged out of the door, and headed to my car in tears. Please note that all of this happened in a matter of 20 minutes. Also, note that there are signs on the napkin holders (Looking back, I should have taken a picture) that mention their rules for WIFI. However, I didn't break any rules, and I was a paying customer who planned on eating my food, drinking my coffee and espresso, and heading back to my daughter's meeting. This bakery/restaurant was the most unwelcoming environment I have ever encountered as a black woman and human. I can not believe this place is thriving in this lovely Jacksonville community. I have taken my laptop out at many restaurants while dining alone. Some of those restaurants are Hawkers (during lunch), Cowford (dinner), First Watch (brunch), and many more. Typically, on Saturdays, while my husband is watching football. I mentioned the examples to point out that this restaurant owner should have chosen a better business model and needs to treat paying customers/humans with respect. The random guy who walked in off the street was treated with more dignity than I was. Thanks for reading about my experience. If you decide to try this place out, I hope you have a better...

Free parking is just steps away from this beyond-delicious bakery.

The neighborhood might feel a little rough around the edges, but don’t let that fool you—the people here could not be kinder. Inside, the bakery feels welcoming with wooden counters facing the street, small plants, and a hand-painted sign declaring “community comes first.” The décor—brick walls, colorful umbrellas reminiscent of Japan, and beautiful glass lighting—sets the perfect tone. And then there’s the bakery case, overflowing with treats that will stop you in your tracks: vegan strawberry muffins, flaky croissants, hearty breakfast sandwiches (they’ll happily swap bacon for tomato), and matcha lattes where they don’t skimp on the matcha. Don’t miss the hand pies, filled with carrot, onion, and feta, perfectly seasoned to brighten your morning.

The atmosphere is lively yet relaxed. Soft music hums overhead, blending into the chatter of customers who can’t wait to dig in the second their food arrives—only to finish within minutes and look a little sad it’s already gone. Many, like us, head back for more to take home, despite swearing we wouldn’t. (We caved for a blueberry muffin, and yes, it disappeared just as quickly!)

The staff? Beyond friendly. They didn’t just take our order—they asked questions, offered thoughtful suggestions, and made the whole process smooth, even with a line forming behind us. With plenty of staff on hand, no one waits long.

Whether you’re visiting for the weekend or lucky enough to live nearby, this is a place worth enjoying...

"I recently visited 1748 Bakehouse and I must say, it was a delightful experience from start to finish. The quaint spot exudes charm, and the staff members are not only friendly but also full of flare and beautiful smiles. They went above and beyond to help my son and I make delicious breakfast choices despite our gluten and dairy allergies.

One of the highlights of our visit was the authentic sourdough bread they serve. It was a pleasant surprise to find a place that caters to our dietary restrictions without compromising on taste. My son and I couldn't resist trying their breakfast sandwich, featuring the delectable sourdough bread for the first time. It was perfectly toasted, and the farm-fresh eggs added an extra layer of goodness.

To complement our meal, I indulged in my favorite drink, the Iced Lavender Vanilla Dirty Chai with Oatmilk, expertly prepared to my liking. The cozy vibe of the place makes it perfect for winding down with a book or having a meaningful conversation. Despite its small size, the flow of customers is steady, ensuring you'll likely find a seat. The owner's presence, checking in on guests, added a personal touch that made me feel valued.

Overall, I absolutely love this place and it has become my go-to option for coffee and quick bites downtown. The pastry selection is also impressive and worth a try. I highly recommend 1748 Bakehouse for anyone looking for a charming spot with great service and a cool vibe. I can't wait to visit...