Baskin-Robbins — Restaurant in Jacksonville

Disappointed by the fact that an ICE CREAM chain seems to be unwilling to serve me ice cream 😂 after visiting this location multiple times this year to get either a milkshake, or a cappy blast, I am continuously told that they do not have the ice cream on tuesdays, and that they do not have the cappuccino’s to make the blast. I wouldn’t even waste time leaving a review however the lack of the main product baskin robins sells… which is ice cream… makes me feel I am asking for ice cream at McDonald’s. Which is obviously always broken 😂 anyways, i won’t be back but I’m warning future guests as to not go here looking for baskin robins because I’m starting to think it’s just a...

Went for icecream. They don't post the flavors on the menu, so after checking on the website, we made our order. Only to find out they didn't have many of the listed flavors. We finally found selections they have and my kids would like. We made them "creatures" only to find out after they handed us the icecream that they were out of the dolphins. So we paid $3.99 for creature icecream that ended up being a single small scope in a cup.. I ordered a vanilla shake for myself and it was not at all frozen, it was was all liquid, like butter milk. My wife got a cone and hers turned out fine. So that is how they earned the 2nd star. Very disappointed, ...

Came here with my husband via drive thru and the experience was the worst we’ve ever experienced! First they told us to pull up and wait which was fine until I noticed that the FOUR cars behind us got their food before us. It wasn’t until I physically got out of my car when a woman came out running to my car and basically threw the bag at my husband...no apology for the wait or anything! Thought everything was good until opening the bag and seeing that the sandwiches were falling apart before I even took them out which leads me to believe that whoever prepared our food wasn’t watching what...