Beignets Caribbean Cafe — Restaurant in Jacksonville

Worst experience ever. We drove from Georgia 30 plus minutes to get to this restaurant. Customer service is sloppy. The old man was rude and thought my 9 yr old tried to take a drink that we already paid for, He was adamant it was a different drink. My son took his drink and we sat and waited. We paid for the meals and drink then his dad took another. When we were paying for the second drink this man was saying it was a third drink. The whole time he was sitting at a table watching us and the restaurant so why didn't he see my son had his same drink?.. We asked for another bag because we had multiple meals that they stuffed in one bag and we didn't want every wet incase we tipped the bag and he was back there complaining in creole like I don't know what he was saying. The restroom is filthy I will never ever visit this place again. Not to mention he over charged us he tied my bag before he gave me my food. EVERYONE KNOWS YOU SHOW BEFORE YOU BAG SOMEONE'S FOOD....

I was very disappointed with my experience here. I placed a online order, for oxtails and the turkey, when it came time for me to check out and choose a payment option I was having difficulties with putting my card information in so I decided to choose the cash option instead so I can pay when I get there. I received a conformation to m email address that my order has been placed and t will be ready in 20 minutes. i get to the restaurant and the guy hands me a menu, I advised him that I ordered online. Without looking at anything his automatic response was we didn't get it. I then pulled my phone up to show him the ordered but he told me to move out of the way as he helped someone else. I found that extremely rude! I then walked out the restaurant and don't ever plan on returning. I am happy that I didn't put my card information in because we would have had a bigger problem! I would not recommend anyone to come here on the customer...

Just called this place to inquire about codfish patties. The lady who answered spoke Creole. I don't speak it too well. I asked if they had any patties. She kept responding in Creole. I told her that I don't speak Creole too well. She didn't care. She insisted I speak Creole. I asked if there was someone who spoke English, she miraculously spoke English saying "No English!" Then she hung upon me. It seems she forgot that she's not in Haiti, but the United States! I've been to this place several times before, in addition to having called several times before, and I was never spoken to like that. I'm deeply disappointed to have been spoken to like that after having frequented their establishment so many times. The food here is excellent, or at least it was the last time. I'm hoping the food quality is different from the customer quality I...