Hot Wok — Restaurant in Jacksonville

I called and when they answered the phone without even identifying themselves. proceeded with my order and my total was 13 dollars and some change . I told her it was for delivery and was advised it was a minimum order of 15 dollars . well with the delivery fee makes 15 dollars and some change . they force you to spend $15 plus $2 delivery fee. . she tried to charge me $3 for a 2 liter of soda and I nicely said no mam . She proceed to yelling in her badly broken english " I dont care whether you buy you food here or not.Asked to speak to the manager and she hung up in my face. I had this particular lady very skinny cook my food before and it was raw inside.,so they placed her on the phones they have their kids behind the counter during working hours on the evenings and on weekends. Dont recomend eating there. Such nice customer service , and what do you think they do...

I went today for lunch with a friend. The food was ok. I ordered Curry shrimp with spring rolls and steamed dumplings. The rice was a little mushy and not very flavorful. Springs rolls and dumplings were good. And two things that will cause me not to return to a restaurant: flying gnats around my food (tells me there’s more in the kitchen) and hair. There was a black curled hair in my rice(my friend and I both have grey hair so wasn’t ours-i couldn’t finish my food). But I guess if your looking for a fast food Chinese restaurant this will be ok as there were many other items on the menu that I’m sure are better. But for the price, there are better places around the area. Sorry Hot Wok, we...

I decided to try this restaurant as the normal restaurant I order from is closed on Monday and I wanted Chinese food and this is probably by far the WORST Chinese food I’ve ever had! The shrimp had a spoiled taste and the orange chicken I ordered tasted dry and old. The rice was very overcooked. I went into the restaurant to return the food and request a refund. The woman taking orders is very rude and tried to yell at me for advising her the food is disgusting and spoiled. Do NOT spend your $$ here unless you want to get sick!!!! I wasn’t even able to make it all the way back home and I had to pull over and throw up the spoiled...