Jersey Mike's Subs — Restaurant in Jacksonville

I placed an online order through the app and designated a pickup time for 12:30pm, which was 45 mins later when I thought I’d be traveling back through their Jacksonville TX location. I ended up having a tire blow out on a trailer I was towing which delayed my arrival time substantially. I wasn’t back on the road until 12:45pm and still 40 minutes away from that location, I called to see if they could put my subs under a heat lamp or something. The young woman who answered the phone asked me when exactly my arrival time would be so that she could just completely remake my food for me and have it fresh for when I got there! I truly appreciate that service and willingness to go above and beyond for a customer! I wish I had caught her name and the names of everyone on that shift that went out of their way for me. If management reads this, please pass along my praise and take this occurrence into consideration for promotions and compensation. I wish I had had more cash on me(and to my name lol) to tip them better, 😕but I only had a $10 on me at the...

EVERY SINGLE TIME we have come in here (average about once a month) the staff has been SO incredibly inviting!!! They ALWAYS have the BEST manners and a servants' heart. They have this unexplainable glow about them that they TRULY love their job; even when it's at the end of their shift and you know they must be tired from a long day, they never fail to make you feel like family!

Now, onto the food: my wife and I usually get a Giant Big Kahuna and split it, pick a bag of chips each, and a drink. We get FULL off of that simple meal! It's hot, fresh, DELICIOUS and 1,000x's better than any sub we've had anywhere else! One detail my wife pointed out today while eating was how "it's still hot and fresh all the way down to the last bite!"

Thank you J'ville Jersey Mike's for ALWAYS being the perfect spot for a fun lunch/dinner date...

Just got done eating my Jersey Mike’s and it was amazing as per usual. I called in an order 15 minutes before they close which I hate doing but my fiancée was running late to pick it up. The lady on the phone was extremely nice and was happy to take my order despite it almost being closing time. This is just one of many positive experiences I’ve had there. The service is unmatched and I’ve never found more pleasant people than the folks that work at Jersey Mike’s is Jacksonville! Tonight they through in some free cookies and it just made my night, they are so delicious!! All the people at Jersey Mike’s in Jacksonville need a raise because they are going above and beyond for their customers! We love you Jersey Mike’s...