I’ve been to Pisco’s so many times, my last two times visiting have been very disappointing. I’ve been eating here since 2012, and I was happy to have the closest thing to Peruvian food in Jax. But I hope this review comes as a wake-up call for the owners. First thing, portions. The portion sizes are not proportional to the prices listed. I get it, inflation, whatever. But at least be honest about the prices. I paid almost $20 for the sorriest Jalea personal that (I kid you not) only had 4 shrimps, 2 fish fillets, 4 of the skinniest yuca fritas I’ve ever seen in my life, and 2 calamaris. It was ridiculous, and I was laughing so hard when my waitress brought it out. 2. The service. The waitresses are awesome, and you can tell they are nice girls. But especially in my last two visits, ONE girl was basically running the whole restaurant. Answering the never-stopping phone; seating customers; taking orders; using POS system, and even cleaning. And there was ONLY ONE WAITRESS. You know what, God bless those girls because they’re the only reason this review isn’t a 1 star. That’s just ridiculous, and I hope to God the owners are paying them extremely well, or even if you don’t, you could at least pay a second waitress. Especially for the lunch rushes that I experienced. I have plenty of other points, but I’ll try to signal the owners/managers, whomever. You can’t run a restaurant like a cheapskate. It’s not fair to your customers, employees, or yourselves. They don’t even serve canchitas/maíz chulpe like they used to! I would’ve been happy to pay $25 for a Jalea if it meant more than the sorry helping I got. Why? Because at least it’s honest. Until then, I recommend my friends in Jax to NOT reward your business to “Cheapskate’s”...
Read moreFirst time here. Arrived at 6:40. We finally got a server after 20 minutes of waiting. We ordered our drinks and they brought half of our party’s drink and forgot the others. Keep in mind it was not busy. When they finally brought our drinks (it was only beers and cans of soda) we were able to place our order. Our food came out at 8:45-9 pm. This restaurant closes at 8. I understand that it is not the servers cooking so it isn’t their fault however, they had a strong lack of communication. They never informed us that there would be a long wait for food or even apologized for the wait. When we finally did receive our food not once did the server come to check if our meals were up to par , while it was good, we wanted to request sauces but they never came back after dropping off food. We requested a manager multiple times. They said the manager was coming. After a while the server offers one free dessert for the wait. Manager never showed. We declined the desert. Very bad first experience. I am a server and was very understanding and respectful because I know how difficult the restaurant industry can be but they were very negligent of our table which I did not appreciate. I have always left 20 percent tip or more. This is the first time I will not. It is now 9:17 and we are still waiting for the server to come bring our check.
Update: it is 9:37, we just got the check. They added gratuity to the check. Again I am ALL FOR GRATUITY but it was not deserved. Not even in...
Read moreCozy little place that is definitely worth a try!
I got the Beef Chaufa (fried rice), yuca con huancaina, and the chicha morada!
The yuca con huancaina was tasty! The yuca itself was fried to perfection. A note though, there was no seasonings or salt at all, they left it up to you to sprinkle whatever you wanted. The huancaina was a very interesting dip! Google for more info but it’s a creamy yellow sauce that has cheese and other flavors/seasonings blended into it.
The beef chaufa was $17.95 and had strips of beef that were from a very regular cut of beef lol, but at least the portions were giant! Definitely enough to fill up two adults.
I’m no expert on Peruvian cuisine but I thought their chicha morada was DELICIOUS and by far my favorite thing I ordered. Perfectly balanced citrus notes and sweetness. I could not stop sipping it.
In terms of service, as soon as all our food was served, our server never came back out to ask us if we needed anything so… that’s that.
Definitely coming back to try...
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