Sub-Sational Deli & Sub Shop — Restaurant in Jacksonville

It’s a cute spot but the customer service is garbage. Everyone behind the counter was miserable and had the look of dread anytime a customer walked in. With all of the background noise, the couldn’t speak loud enough for us to hear them on the other side. I had to request for them to repeat themselves multiple times. Communication between the staff and customers needs improvement that’s for sure. The food was reasonably priced and tasted awesome. I purchase 4 whole subs and asked for a cup of water and was told I would be charged for a cup of water which is illegal in most states.

Every aspect of the experience reminded me how cheap the owners must be with the sticky tables, the dirty floors, the outdated signs and the pieces of paper randomly written that say “no admittance, customers only” for the bathroom and “once you leave the establishment, you cannot get a refill thank you mgmt”

Subs were good but they have no business advertising that they serve salads. My wife ordered a vegan garden salad and she got a pile of iceberg lettuce, some shredded onions, a stack of tomatoes with eggs and cheese. She got frustrated and just threw is in the trash and walked away since it was pointless to even...

I’m new to the Jacksonville area, and I have been searching for a good sub place. I have been here three now and every time it’s been great. The call taker Karen was very nice and helpful with answering questions about the menu. When we went to pick the food up the store is always spotless and the customer service is always excellent. Finally the price and taste of the food. The prices are very reasonable and the subs are made with care. I’m a sandwich dude and if it does look right or looks like it was thrown together I will send it back. So far I had the steak and cheese twice it was great, I have also had the number #8, & 13. You can’t beat the quality of their sandwiches. I highly...

Doesn't look like much, but the subs are simply delicious. 👌 I have lived here for a long time. But I have never tried this establishment. I was so very plenty surprised. I have found my new go-to spot for subs. Way better than Jimmy johns and Subway. The prices are very fair also. Made right in front of you. The decor is a bit draby, but like I said, it comes down to the taste of the food. You won't find a better sub place here in town than this location. It is a just try it. Tables aew clean, soda machine has the necessities. Their homemade sweet...