New to Jefferson City. Second time trying Hunan, first time buying myself. We liked their food the first time with friends, decided to order for our whole family for dinner.
Will not patronize this restaurant again. Dishonest owners.
GrubHub total was $22 less than what I was charged in the end by Hunan restaurant directly. We did not order through GrubHub, but we used them for the menu and prices.
Called Hunan directly to place order. A man took order, didn't give me a total on phone, but I wasn't concerned because I'd seen the prices.
Get to restaurant to pick up order (same man who took my order over the phone) and was expecting a $55 bill. He charges me $77. So I asked why my total is so different from online. He proceeds to rudely "explain" that he doesn't set GrubHub prices (and in his defense, GrubHub is almost always higher prices than a restaurant's in-store prices, so this was unusual), shows me Hunan's menu prices (which are still less than the total he gave me), then says their prices are even higher than menu prices now due to inflation.
I understand prices are going up on everything, but when they are making adjustments that are higher than even their in-store official menu, that is wrong. And attempting to argue with me in front of customers was in poor taste and embarrassing.
I should have said no thank you and left, but being caught up in the moment, horrified at the attention he drew to us and also having a hungry family waiting, I paid and quickly left after he finally handed us our food.
It was quite obvious right away that our order looked smallish considering how much food we ordered (4 entrees and rice, soup, a couple appetizers), and confirmed when at home we opened the take out containers to find half-fillled boxes. House beef was not even half full and 2/3 was wilted green cabbage and maybe 2 ounces of beef. Not even near enough for one person. Moo goo Gai pan was flavorless and mostly broccoli and the tiny amount of meat was small diced overcooked chicken breast. Hot Braised shrimp (wanted fish but he said "no fish" when I ordered) was fine, tasted good, sesame chicken was tasty yet overcooked and just a very small amount that they tried to compensate by placing it on a big messy bed of cheap Chow Mein crispy noodles. Egg drop soup was gross, tasted and looked like dirty dish water. Ew.
Our whole family was still hungry after finishing everything. $77, our eat out splurge. Needless to say, we were quite disappointed about the whole situation. We place large orders typically because we have a big family. We are fine taking our business elsewhere. I will continue to spread the word of this dishonest business locally and online, and as I do by word-of-mouth, I'm finding plenty of locals who have had similar issues of over-charging as well as added hidden "fees" on their...
Read moreHuman Restaurant on the Boulevard has been one of my favorite places. One of the few Chinese restaurants where I eat with a fork, oddly. Largely from nostalgia than anything else. However, with the dynamic Asian restaurant scene in JCMO, they kind of struggle as of late. I rate the food as a five - largely from how good our family's mainstays taste - their take on Springfield cashew chicken (yes, Springfield style, which is different than what most of they country serves for cashew chicken), crab rangoons and their egg drop soup. I've had a couple of their other dishes before including their General's chicken...which if I recall, is also different that what normally constitutes General Tso's/Tao's Chicken, but was tasty nonetheless. If anything, their Cashew chicken is a real treat. Sweet, savory and mild and usually fresh from the kitchen, especially at lunch. Their egg drop soup is also unique, but has a clean broth and the egg has a good texture to it. Unfortunately, I have to rate the service and atmosphere lower. Again, this comes from them struggling against local competition. The dining area is a bit dark and I might recommend a little more lighting for the room, especially at lunch. I like a slightly darker ambience, especially in the summer...but I think it's a tad too dark. The decor has largely been the same for the last couple decades and it can use an update. Doesn't need to be trendy, but some updated furniture and decor to keep the same traditional vibe with a slight update would help. The service was OK, but nothing spectacular. Also a couple things to keep in mind; lunch runs about $8.50 to $10.00 and includes hot tea, soup and appetizer. It's a good price, but it jumped up from what it used to be ($5.50ish). Also, they include gratuity for all customers, not just large groups. This point is something I'd hope they consider scaling back to just large groups once again. Would I go there for a couple specific dishes? Absolutely. However, even if I was in the Show Me State, I don't think I'd be a regular there. Even so, it's worth...
Read moreAs of today October the 27th 2025 approximately around 8:15 pm I saw a man basically one of the cooks with a white apron on and a white bag coming out the woods close to a warehouse or maybe a garage that's behind the building entering inside the restaurant with a white bag with something in it I noticed that there was a lot of black cats in the back with food bowls laying around but for him to be coming after back of the woods in the middle of the night with a a bag that has something in it is strange I will be reporting them to the health department because he was looking suspicious like he was doing something that was unprofessional he was trying to make sure didn't nobody see but I saw what happened i just so happen to be riding back there to leave the laundromat and notice him coming out the back of the woods with a white bag behind a warehouse or possibly garage If I were you all I would not eat there I never had it or tried it but I saw something that didn't look right and there were also another guy holding the door for him looking out to make sure he got back in the building safe giving you all the heads up that like...
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