Tommy's on Grand — Restaurant in Jefferson Township

I placed an order on Grubhub for food from this place. The lady got to my home and called me. I went to the door and she refused to come to my door to give me the food. She tossed the bag of food at me. I called Grubhub and was informed the delivery person was a restaurant employee. Don't be a delivery driver if you fear making deliveries.

The food was not good. I ordered two Gyros with two fries and two drinks. The fries are nothing special. Not bad but nothing special. The drinks are cans of coke. I've never been a fan of putting cold cans of Coke in the same bag with hot food. I saved the worst for last, the gyros. These Gyros are not good. They aren't the worst I've had but they aren't far from being the worst. The a good Tzatziki sauce has cucumber and the cucumber flavor, this sauce has neither. It tastes and smells kind of like mayonnaise. The Gyro meat is not a better quality meat. I don't know who their supplier is but this has to be the cheaper option for gyro meat. I found transparent bits in the meat. I don't know if those bits are filler material, cartilage, or what. I do know a better gyros meat does not have those bits.

I doubt I'd ever try this place again. I know that for sure I'll never order from here again for a delivery.

I only ordered from here because Central Gyros is closed for repairs. Central is a far...

I have been eating food from Tommy's since they opened. And for the most part, their food has been very good. I've only recently begun to have a little bit of a problem with them regarding their prices. But I understand that as a result of the pandemic that we all went through, all businesses have raised the prices of most products that they sell. (Even though I feel that $13 for a gyro meal is excessive, but I digress) Yesterday might be the last time that Tommy's ever gets a cent of my money. Not only was the gyro meal still the same ridiculous price, but they also decided to start using this really cheap tzatziki sauce!! I have only once had a sauce that was basically like water with cucumber bits. Needless to say, that other establishment hasn't gotten any of my money anymore. But to be craving a gyro as much as I was last night and to be so disappointed was really disheartening. Considering the amount of money that is required to purchase a gyro meal, I think I should at least get the proper meal. I really hope that this is not a trend that is spreading throughout Chicago. Because I now have to find another restaurant to get my gyro...

I have no complaints on the food here. The reason for the one star rating is purely the service. I called here today and spoke to someone to see if they deliver to my address. I gave my full address and was told that they do. I said I'd call back shortly with my order. About a half an hour later I called back with my order and was told by another girl that they don't deliver to my address. I told her that I just called and was told they would to which she still stated their driver's wouldn't come this far. I only live 15 minutes away (in terrible traffic btw) and the Mexican restaurant directly across the street from them delivers to me all the time even at 1am. Anyway the lady on the phone then tells me to order delivery through Uber eats or GrubHub to get someone to come to my neighborhood. I take this as one of 2 things. A) This is neighborhood profiling as I live in a not so great area or B) this is a way for them to get more money as the food apps usually charge about $3-$5 more per item when you order. Either way this definitely left a horrible taste in my mouth for my experience and I will not be recommending this...