Smoothie King — Restaurant in Jenkintown

Got there 12 minutes prior to close, the lobby was already dark and locked. Got in drive thru. Took the woman ifo me like 5 minutes to figure out her order amd she had been there before I pulled in. So I get to order Finally and they say sorry, we don't have any bowls. I'm like, how do you have NONE of your bowls...she replies, well, it's bc we're closing. I'm like, you got 8 minutes left and I just had to sit for 6 behind the last person and couldn't come in bc you locked. No reply. Worse, then I was trapped behind woman from heck who apparently couldn't figure out her app or her money any better than she could order. I was stuck behind her for 10 minutes. She literally bought one smoothie. Good lord woman! Finally at the window, I asked again to just give me a damn bowl and she said we are out of acai. I'm like that's not what you told me back there, she said yes well...it's frozen. Well duh! It's supposed to be. She said sorry and I decided to drive away before I said something I'd regret. So they'll close and lock early, then not serve you in drive thru and lie about what they have or don't have. Wasted 30 minutes of time for this...

We went to the smoothie king just because we were driving past it and decided to stop for a healthier choice. I chose to get an açaí bowl which had strawberries in it, at the last minute the girl said there weren’t any strawberries which was not an issue so I chose another fruit. She then said they had no spoons or anything. That was Sunday past, today I went there and they had no bowls at all. So kinda weird to go two different occasions and they not have anything. Went to give them a second shot but still the same, wouldn’t go again. Also, they two girls that were working on Sunday looked like teens. They should have a manger or something overseeing operations. Very poorly managed place. I’m sure other stores might be better but this one isn’t great. The bowl I had Sunday was really good but I wouldn’t go again just because they didn’t have what I wanted on two...

I ordered a modified smoothie thru the drive thru. When I approached the window to pay the young man asked me to reorder my smoothie. I did so and he assured me that they was going to make it. Shortly after la different young man approached the window and stated that they could make my smoothies. I was a bit confused why they took payment from me knowing they couldn’t make my drink. I asked for a refund There was NO Manager in the store to give the refund. I was told to come back Sunday mind you it’s Friday evening. Smh. They gave me the manager name and number. I called and she told me that she won’t be in and they don’t have to have a manager in stores. After I told her that was unacceptable she told me she would tell the cashier how to refund me. This...