I hadn't seen my brother in a long time, and he insisted that I pick a place for us to meet and eat. As much as I resisted coming here, he was paying, so he had the final say. It’s not that I didn’t want to try it—I love brisket, ribs, and anything smoked—but I knew the area would be a nightmare on a Friday. Traffic? Insane. Parking? A headache. But I gave in, and sure enough, finding a spot was chaotic, thanks to ongoing roadwork and lunchtime crowds.
Walking in, the entrance wasn’t what I expected—not necessarily bad, just different. But then came my first real irritation: the line. Yes, there’s a line to order your food. I’d already been at work for five hours. I wanted a break, not a pre-meal waiting session. To make matters worse, we stood behind a group of five people for ten minutes before realizing they weren’t even there to eat. They were just standing there. Once we got past them, the line still crawled. Nearly 25 minutes just to order? That’s not lunch break-friendly. To top it off, there was a second register sitting idle, which only added to my frustration.
But then, the smell of brisket hit me. That smoky, mouthwatering aroma calmed me down—at least a little. And once the food arrived, I finally relaxed. Before diving in, I checked the bathrooms (because, yes, that matters). They were clean, well-kept, and even nicely decorated despite the packed house. Points for that.
Now, the big question: was the food worth it? Absolutely. I ordered sliced brisket, and it was amazing. Tender, flavorful, perfectly smoked—everything I wanted. It’s the reason I’m willing to overlook the long wait and chaotic ordering process.
Would I come back? Yes, but not on a work lunch break. This isn’t a place for a quick bite—it’s a commitment. Honestly, I wish they had table service. If I have to wait that long, I’d rather be sitting than standing in line.
I know people wonder why most of my reviews are five stars. It’s simple: I don’t review bad places. If a restaurant isn’t worth four or five stars, I just don’t bother writing about it. This place earned its five stars—not because it’s perfect, but because the food is that good. That said, I do think they could improve the ordering process and overall hospitality. Next time, I’ll be back to try the pulled pork and ribs—just not during a...
Read moreWell the wife and I are at it again. I have been wanting to take my wife here for the longest and what I mean the longest I mean like 3 years. Of course we enjoyed ourselves. My wife absolutely loved everything just as I expected her to. If you like Smokey tender moist BBQ with matching sides that are full of flavor and goodness then this is the place for you and your family. So here are a few tips when coming to visit burnco. First the menu is next to the to-go window (fold up phanplet). There'll be a line which will give you plenty of time to decide what you want to order. You can grab your drink until it's your time to place your order. There is a menu where you place your order, just in case you forget, they have picnic tables inside so people are accustomed to sitting next to one another, which I think is a good thing. We all need to connect with one another by just sitting next to one another. I think this is a human touch that needs to be added to a lot of restaurants. After placing your order, if you haven't already, elect someone to go find a place to sit and break bread. They'll call your name when your order is ready and they'll bring it to your table (once you raise your hand to accept the goodness). They occasionally come by and check to see if you need anything and if you're okay. There's not one designated waiter or waitress, but the staff does come and occasionally check on you. Your refills are on your own which is fine with me. Finally, while you're waiting in line there will be a staff member that will appear with a tray of rib pieces (this is a sample) and this is truly the beginning of what brought you here. 😲. Simply the best (I'm still smelling my fingers). Go, be...
Read moreI'd love to point out how great this place is and how amazing I found the food served. But that is not my experience. I ftnd I prefer every other BBQ place in the area for the very simple reason that they are accessible. Burn Co is only open 20 hous a week and only a total of 4 hours on evenings and weekends. For the most part you are SOL if you can't easily drive there for a weekday lunch. For me that requires a 20+ minute drive each way plus another not uncommon 20 to 40 minute wait in line including the wait for the food to be served. And then there is the time to actually eat the food. At a minimum, a workday lunch at Burn Co requires well in excess of an hour for me. In that same time, I could be well on my way to Wright's BBQ in NW Arkansas. Those guys are GOOD. Better than Burn Co - and no less accessible. Of corse they are professionals. Not 20 hour a week hobbyists who seem to have a higher opinion of their food and service than I do. Think you can call Burn Co to place an order for pickup? Not so. I've literally called 20 times over an hour and a half and no one ever answered the phone - not even voice-mail. I've also called from 5 minutes down the street, had no answer, and walked in to Burn Co to find myself the first in line to order. The employees are great. But the attitude of the owner is such that I am certain my patronage is unimportant and certainly not sought. Point taken. And it is oh so so so easy to find comparable if not better food and service elsewhere. I've no reason to patronize this largely inaccessible hobbyist resturant. This place isn't nearly as special as those who operate it...
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