McDonald's — Restaurant in Jersey City

This is the worst McDonalds I have ever been to. If I could give it zero stars, I would! The service is terrible and the food is often not prepared as well or cooked as well as other McDonald's restaurants. The employees are slow and worthless with an average I.Q. of about 60, and that's being generous. The drive thru is slow and you are often told they are not serving at the drive thru because they are busy with mobile orders. There's always a steady stream of pedestrians and bikes standing and waiting at the drive thru window to pick up mobile orders. Often there are homeless bums panhandling next to the pickup window asking for money while you wait to receive your food. McDonald's corporation needs to revoke the franchise license for this location and the town needs to enforce local & state code with regards to pedestrians blocking a vehicle path and vehicles and bikes parked in the fire zone. If you don't want to waste 20+ minutes in the the drive thru for subpar food, lazy rude employees and get solicited by bums, take the 5 minute drive to the other location and avoid this one...

Ordered on app, as i always do. Drive thru cashier couldn't retrieve order, manager could not print receipt. Given order, got home - Had to return to store as order was completely wrong. Manager refused to look at the order on my phone, I began to read it out loud to her. I was asked for my order number several times, it was 2 letters and 2 digits, manager kept pretending she couldn't understand or hear me. Very poor excuse for manager. I wound up canceling the order in the app and advised manager I'd just go to another location in the future. The staff and management are not trained on the mobile app technology. Instead of offering to help, they blame the customer, even though they are responsible for retrieving the order from the system. Manager even yelled that I was wrong when I was standing there showing her my order on my phone. All she had to do was simply give me the food I ordered and paid for. This isn't first time order was wrong, but it'll be the last. Zero...

Ordered one Sundae and one Mcflurry here 03/06/2022 at around 5pm today. I picked Curbside Pick-up and parked at the correct location waiting. After 15 mins nothing has arrived so I had to enter the store and ask. What I saw inside their store was: nobody was serving the walk-in and in-store picks. When I finally asked about my order, NOBODY ANSWERED ME! After another 5 mins waiting, finally someone came and started to work on my order, and she moved like a snail with half-closed eyes. It took her one minute to give me a spoon. I'm 100% sure she was intentionally delaying it. If I wasn't in a hurry I would absolutely call their manager to discuss and solve this. She was wearing a pink shirt and she's Aftrican-American. If the store here really cares about the customers, it's more than easy to figure out who she is.

Again, 3/6/2022 around 5pm, African-American staff with pink shirt, height is around 5'9. It's more than easy for the store to know...