Willie's Grill & Icehouse — Restaurant in Jersey Village

I recently had the pleasure of dining at Willie's Grill and Icehouse, and I must say that my experience was taken to a whole new level, all thanks to an exceptional employee named Edward. Not only does he excel in customer service, but his striking good looks add an extra dose of charm to the dining experience.

From the moment I walked in, Edward's warm and welcoming demeanor immediately caught my attention. His genuine smile and polite mannerisms set the tone for a fantastic meal. It's evident that he takes his job seriously and genuinely cares about each customer's experience.

Beyond his impeccable service, let's talk about Edward's remarkable appearance. It's as if he walked straight out of a magazine cover – a real head-turner! With his well-groomed appearance, chiseled features, and confident presence, he undoubtedly adds a touch of glamour to the restaurant. But what truly sets Edward apart is that he doesn't rely solely on his looks. He combines his attractiveness with a keen professionalism that shows he's more than just a pretty face.

Throughout my meal, Edward went above and beyond to ensure my needs were met. He recommended some mouthwatering dishes from the menu and provided insightful descriptions that helped me make my selections. His attention to detail and knowledge of the menu were truly impressive.

Edward's ability to engage in conversation and make every customer feel valued is something that deserves special recognition. He effortlessly struck up a conversation about my dining preferences and shared some interesting stories about the restaurant's history, creating a genuine connection that made my dining experience memorable.

In conclusion, Edward's amazing personality and undeniable good looks have left a lasting impression on me. He's a prime example of an employee who not only excels in his role but also goes the extra mile to make each customer's visit extraordinary. If you're ever at Willie's Grill and Icehouse, be sure to keep an eye out for Edward – he's an asset to the establishment and a true delight to...

I gave them a 2nd chance after burnt CFS at HWY 6/COPPERFIELD location last Friday.

I tried this location since I knew it was the kitchens fault not really server.

Cayla took my to go order and was EXCELLENT. NO PROBLEM WITH HER AT ALL. She went above and beyond explaining the menu options.

But when I checked the food before I left from patio yesterday the food wasnt fresh nor hot.

Leftovers from lunch given to me around 230pm.

I've been food poisoned by their old rotten avocado BLT, the catfish and shrimp were old and inedible as well as the baked potato and chicken fingers.

I ate some for dinner around 630 to 7pm and that when I felt very sick and had diarrhea profusely. I proceeded to take photos and document everything immediately and NOTIFIED BRANDON the manager.

I got a rude HARASSING call from their insurer, NATIONWIDE this morning. The insurance intake person was rude and gruff accusing me of lying and threatened to jail me!! I have emails to prove everything and will be speaking to my attorney and the Hariis county Health DEPT and Channel 13 news Investigations tomorrow.

I have not eaten all day, stomach cramps and fatigue mixed with anger and humiliation. Let the photos speak for themselves. This is unacceptable and they need to be shut down. Looks like they are on their way with the 1.5 piece of RAW BACON ON MY SOGGY BAD BUILT BLT YESTERDAY. I tried to cook it further but I shouldnt have eaten it at all. Tasted like they picked it up off the floor.

IM SCARED TO EAT ANYTHING NOW. ILL PROBABLY FAST UNTIL I TAKE MY STOOL TEST, NOW I MUST FIND A CLINIC THAT ACCEPTS MY INSURANCE.

SKIP ALL WILLIES ICEHOUSE LOCATIONS. THEY THREATENED ME WITH NATIONWIDE INSURANCE AND THOSE FOLKS ARE HACKS AND...

My wife and I decided to visit Willie's Grill & Icehouse on Jones Road near Highway 290 in Houston 77040 which is near our home. Upon entering the restaurant, we were asked to order at the counter and the food would be brought to us by our waiter. Payment for the food and tip is made through the waiter.

After asking about the portion size of the dishes, my wife and I decided to order the large Catfish and Shrimp platter which came with fries and slaw. We were told at the counter the platter came with 6 catfish and 5 shrimp and we thought with that size that we would split the dish, but the dish came to us having 3 fish and 5 shrimp which was really not enough for both of us. The waiter apologized for the discrepancy, but failed to offer us a chance to order the additional fish on the side or another dish. That was a big disappointment for us and it should be a disappointment to the management for the lack of another sale. Are the waiters not able to take orders for food or do they just bring out food that is already ordered? At the very least, the waiter should have offered a suggestion, but we thought the waiter should have brought us the other 2 fish as was described to us by the counter person.

The catfish and shrimp were excellent though and we will likely be back but not in a hurry after our experience. The restaurant was...