Cips Coffee Roasters — Restaurant in Johns Creek

I visit on a weekly basis because their coffee is THE BEST and their internet is reliable. Seriously, everyone needs to try their drip coffee - the folks here definitely care about quality and taste.

The atmosphere is perfect for catching up with friends or getting some work done. The music is fitting for a coffee shop; nothing too drowsy or intense. There's cute decor throughout and amenities, such as high chairs and board games. As an added plus, the restrooms are clean; although, parents should note there is no changing table. As a regular customer, it's clear to see that the owners put in care and attention to their shop.

After multiple visits, I have to say the food & service isn't stellar. I noticed two separate customers loudly yell "Goodbye" or "Thank you" and leave without a response and barely a glance. When taking orders, you will probably have to wait two to three minutes before they can get to you, and when they do the staff always look pretty tired, or not very excited to be taking the order. So far, I've only tried the waffles and acai bowls, and both have been disappointing. I couldn't finish the acai bowl after maybe 2-3 spoonfuls because it tasted like lipstick. I returned the nearly full-bowl, without any questions or concern from the employees.

I've worked for coffee shops for about 5 years, so I may be noticing more than the average person. Again, I highly recommend this coffee shop for the coffee and vibes, but maybe don't come here hungry or when you're in a bad mood and need a...

The prices are absurd, I got two lattes, one sugar free vanilla and one lavender, and two açaí protein bowls. That’s a light breakfast for two people, especially since it was to go, but the price was $39, which is already absurd. But, I had a Mastercard gift card I intended to use that would cover the cost fine enough, so it should have been okay, but the scanner wouldn’t pick up the card. It just said it was invalid, and I had checked the balance and there was enough money on the card. So, I had to pay with my own card which I could not really afford since I don’t get my paycheck until next week. I would have just cancelled the order but I was too embarrassed. When I got my order it was honestly really bad. I always loved the coffee here despite how inconsistent it was between who was working, it’s to be expected because of how small the store is, but the protein açaí bowl was awful. It had been sitting in the freezer so the peanut butter and the granola were completely frozen solid, SUPER not worth the price. I could go to a restaurant and get a full dinner for two for less than that. I’m just really upset and disappointed because I loved this shop. It’s like you’re paying for atmosphere alone which is very not worth it if you’re taking...

Edit: 10/31 - Updating my review due to a disappointing service experience.

To the owners: Consistency is key to earning 5 stars. Please ensure you hire the right staff or provide proper training. During my recent visit, the staff member at the counter left me waiting for my order, and when I eventually went to collect my food, I was informed that my croissant had been burnt in the toaster. It would have been more considerate to ask me, if I still wanted the toasted croissant or if I preferred an alternative, before I went up to collect my food. This incident left me questioning why I had paid an 18% tip, especially when I had to self serve everything. This experience was quite different from my last two visits. I'll give it the benefit of the doubt and hope for a better experience next time.

Previous 5 Star Review : The ambiance is incredibly relaxing, and there's ample seating, making it easy to concentrate on studying or getting important work done. Parking has been hassle-free with plenty of available spots. While I haven't tried the food, I can vouch for the excellent coffee with its unique flavor. All in all, I highly recommend this place and I'll definitely be...