What a joke. This was strike 4. Hopefully the absolute last strike. Reservation was made for 6pm. Was seated right away, so we thought it was going to go well. The waitress came over a short time after. I ordered a Rootbeer and my husband ordered a Mountain Dew. His came with ice and mine had none. The waitress took our order and then disappeared. We waited a half-hour for the soup and salads to arrive. When low and behold, the waitress came to our table empty handed. The excuse we got was the order was put in, but somehow it got lost🤬😡. So the waitress took our order again. We then got salads and soup right away. The salad was great, the soup on the other hand was terrible. I had ordered the broccoli and cheese soup, which was so salty that I only had a couple of spoonfuls and didn't eat any more of it. I did let the waitress know that I didn't like it. She offered me the option of something else (as she was walking away), but didn't take it off the bill either. Another half-hour went by, and we finally received our food. My husband ordered a burger, was supposed to be cooked medium, instead came rare. I ordered a half rack of ribs. The ribs and my potato were excellent. But during the meal, the waitress never refilled our drinks, never came back and checked to see how anything was. She didn't even bring us our food, someone else brought it out to us. The next time we saw her was 15 minutes after we had finished eating with boxes (in case we needed them). She had asked if we wanted anything else, and we declined. We had already been there for 2 hours. I did notice as well another waitress at another table call the broccoli cheese soup, cheesy vegetable lol. Also noticed our waitress mess up an order at a table next to us. Needless to say, if I'm going to pay $102.88 for 3 people, I expect excellent service and the kitchen to be better organized. So I don't feel one bit bad about the 2% tip I gave, because that's how I felt like we were treated. I stood at the hostess counter to talk to the manager about the experience. All she did was apologize for the experience. Was not offered anything for the awful service. More than likely will never go back. Should not be in a restaurant 2 1/2 hours for a meal, and the prices for what we ordered are ridiculous. Good luck if you have unlimited time and have bottomless pockets 😄