2-stars with regard to “fine dining.” 3… maybe even 5 stars for local Mexican. Depends on the customer.
The food presentation was outstanding, very fresh and high quality food. Taste borders between Tex mex with authentic cuisine, some foods are tasty some are bland. Very refreshing menu variety, tasty house lime margarita.
Service was poor, very poor for fine dining, not because of personality, but because they were severely understaffed. Honestly I thought my server was great. She just had too much scope. Seems to be manager’s prerogative based on other reviews and how staff acted like this was normal to be understaffed. Service is one of the finest distinctions of fine dining.
I will be back and revise this review as appropriate, to include images. Plates are very very pretty!
I want to like the restaurant much much more, but it does fall short. I hope to honestly raise the rating. I want them to succeed so I can be a regular! 😉
Clean restaurant per eyes and nose, also a classy unisex bathroom. Restaurant layout places kitchen very far from tables which also makes it challenging for table staff to be present in the dining room. They are not, in fact, present in the dining room. If you needed to flag someone there is too often no one to flag. Odd as heck. Hey, would you like my money? Should I just leave my guess with cash? No one is around. 🤔
Extremely loud restaurant, both room layout (customer voices) and booming, loud music. Bring your earplugs and noise cancelling earbuds, even with noise canceling the music is way too loud, can feel the drum beat in your chest it is so loud. I came during weekday lunch but my non-consenting ears thought I was at a bar or nightclub. This is the opposite of fine dining, which is how the restaurant presents itself, literally a header on their menu.
If you are here for food presentation and quality of ingredients you will not be disappointed. If you want authentic cuisine you might be on the fence. If you want a fine dining environment you will likely be quite irritated by the lack of calm while “fine dining.” Nothing fine about this ear space.
Though not a fine dining restaurant it is certainly nicer than the average local family Mexican restaurant in every way. I simply do not at all approve of the nightclub music volume. Dance nightclub with no floor while fine dining is a strange concept IMO. Perhaps there is a market for this, if there is wonderful I simply recommend not calling it fine dining.
Recommend adjusting the music or not branding yourself as fine dining but as something else entirely, maybe even somewhat unique. This is a bar or nightclub with sporadic food service and, for some reason, very pretty food with quality ingredients and a focus on the menu rather than a dance floor.
Cheering for this “restaurant,” but explicitly not cheering for this “nightclub during weekday lunch hours.” I would be mortified if more “nice” restaurants went this direction with blatant disregard to ears. Conversation among patrons are forced to yell at one another, contributing to the loud sound space.
I will be back again for another look and taste sometime. Like I said, cheering...
Read morePredatory business practices! I recently had dinner with my family at La Media Luna, and I’m extremely disappointed by their deceptive and predatory pricing practices.
I ordered a margarita from the drink menu, which had no prices listed anywhere. It was the first one listed on the holiday menu, and when it arrived it was a normal sized cocktail, nothing out of the ordinary in my opinion. I assumed it would be in the same range as other drinks at my table, which were $10–$15 each. Imagine my shock when the bill arrived, and my margarita was priced at a staggering $40.
When I raised this issue with the manager, I was told that the high price was due to the tequila used in the drink. However, without prices on the menu, how is anyone supposed to know that? Another employee said that everyone knows the price of this tequila and its common knowledge. I disagree Don Julio is on the menu is lots of places, and it never equates to 40$ a drink. My complaint is that they did not list that price anywhere, and something that costs 3 times more than the average margarita should be disclosed and not hidden from the customer. The manager eventually reduced the price to $25, but even that is excessive. What upset me most was his suggestion that “next time” I should ask for prices before ordering.
It’s not the customer’s responsibility to ask for prices—it’s the restaurant’s job to disclose them. To make matters worse, another employee and the manager admitted that they don’t list prices because “most people are cheap” and wouldn’t order the drink if they knew the cost. This feels like a deliberate scam to take advantage of unsuspecting customers.
Their food prices are high but at least they’re listed, so you know what to expect. Drinks should be no different. Failing to include drink prices is misleading and unethical. If you’re planning to visit La Media Luna, be prepared to ask about prices for everything or risk being...
Read moreI usually get take out from here to take back to my office. The food has issues. I order hard tacos and get soft ones...the chips are stale...something always is wrong with it........... Recently, I've ordered from Grubhub because I broke my ankle and can't drive over or walk there (my office is about 100 yards from the restaurant) This is my second order...and the second time my order was wrong. Last time, they gave me the wrong meat, this time, someone called from the restaurant to let me know my order was ready...it was 1120am. I ordered for delivery at 1pm and told them as much. I guess my order had been sitting there since 1030, when I initially placed it. I then got a hold of grubhub to tell them to make sure that this was remade. I didn't want cold and old food delivered to me. And that is EXACTLY what happened. NOT ONLY was my order cold, but all the ice in my diet soda was melted (come to find out, it was actually REGULAR coke and not the diet I ordered), it had the wrong meat AGAIN, and the sopapilla was soggy. Keep in mind, my office is literally 100 yards from them. There is NO way the rice, beans AND the Chimichanga would all be cold and all the ice melted. They never remade the order. The chips were also stale. I won't order through grubhub again and honestly, I am not sure I'll even eat here again. - - - - - - - - - - - - I ordered again for today (6/17) through Grubhub. I'll give you the benefit of the doubt.-------------------------The food was good. The order was correct. The chips were fresh. The soda was diet, like I ordered. Overall, I'd say you have made up for the mistakes. Thanks for correcting the issue. (I paid for my order. Had it come out wrong, I would have sent it back and...
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