Mr. Submarine — Restaurant in Joliet

Went there last night and the light skinned girl with dark hair who was working the drive through register around 11:15 had the nastiest attitude ever. I was curious about the corn beef as well and was going to order one for MY WIFE and I said excuse me can I ask you something she said is it about your food with a nasty attitude and I said no then she said ok then. Lol just because you're light or whatever ain't mean everybody wants you. She's nowhere near my type and I really just wanted to ask her opinion about the corned beef. Then the other woman came up behind her asking what i say and the high yellow girl said something smart and rolled her eyes. My best friend was the one who ordered from them and I'm sure glad i didn't purchase from that restaurant with that nasty nasty arrogant nose up attitude of hers. My friend said he goes there often and she always has a nasty attitude. Well something should be done about it. Simple common customer service should he expected from someone who works in that field. Perhaps she should look for employment elsewhere because as a manager myself I would definitely definitely fire her if I saw that with any customer. Thanks for turning a potential customer away. I hope you learn to enjoy your job and be happy you have something some have a hard time obtaining. The sandwich was good because I asked for half to see why would people put up with an attitude like that when all we want...

Mr Sub Guru here… Cold Turkey was the test, here are the results!

Joliet 1st Place Food: Great portions and quality. Speed: Extremely efficient despite their business. Service: Always used pleasantries even when busy. Value: The best price of the regional Mr Subs. Closing: 2AM

Downers Grove 2nd Place Food: Average portions, great quality. Speed: Average Service: Sometimes very pleasant, othertimes a hand with a sandwich not addressing or looking at you. May or may not include the paper bag sleeve. Value: $1 more than Joliet. Closing: Midnight

Oak Forest 3rd Place Food: There was a jar of pickles with mold on them on full display where you order. The sandwich caused no food poisoning. Average portions. Speed: Average Service: Good, used pleasantries when approaching the counter. Value: $3 more than Joliet Note: I used to live in Oak Forest, idk what happened to this location. Closing: 9PM most days.

Bellwood 4th Place Food: Cold sandwich was room temp. Horrible acid reflux afterwards. The sandwich taste was off, it was the only one I had to throw away. Speed: Awful. Drive Thru had one car in front of me at window. I spent nearly ten minutes with radio silence, but was in complete visibility. I went in and there were 3 people working and no line, they took my order. Service: Zero pleasantries. I was given a sandwich and the guy turned around and said “cmon 2am!” which is when they close. Value: $2 more than...

They don't even deserve 1 star. I arrive home with our order to find sparse scraps of corned beef on one sandwich, the gyro sandwich smelled like fish (clearly cross contamination going on) and was incredibly dry and the fries with the Philly Steak were as cold as they could possibly be, like they were sitting for quite a while. My wife called and the girl (manager) argued with my wife that the other manager made the corned beef sandwich, so it was made right and they don't prepare the gyro sandwich where they prepare the fish sandwich, so it shouldn't smell like fish, but we can bring the food back for a refund. So, I bring the food back and she refuses to give a refund, because the food was partially eaten (the corned beef sandwich and my steak sandwich). What they don't understand is an unhappy customer will share their story with over 90% more people than a happy one. Their poor attitude (argumentative female manager), lies (that the sandwich didn't smell like a tuna boat and they would refund the purchase amount), and failure to take any responsibility for bombing the order have guaranteed that we'll share our negative experience and never...