Chick-fil-A — Restaurant in Kalamazoo

I have multiple issues with this place. For starters Lisa the general manager is horrible at communication and when you finally are able to talk to her, she looks put off and upset that she must to talk to you. She’s horrible at getting the schedule out in a timely manner we would receive our schedule the day before, the first assigned day on the new schedule. The other employees themselves were wonderful fun to work with and helpful. Keon especially I looked forward to the shifts I got to work with him. as the shift leader, he did everything in his power to ensure people were taken care of. Another issue I have with this Chick-fil-A is their discounts for whatever reason they don’t have a military discount but they have a police discount and all of these other random ones. I’m not sure why they have a table dedicated to fallen soldiers, but don’t have a discount for those who fought for our country. The food here is incredible however, if you’re thinking of applying, don’t! it’s not worth it. Everyone who currently works at this Chick-fil-A deserves so much better. It’s not worth the trouble Lisa will cause and all of the things you have to put up with are nowhere near worth...

My recent visit to the local Chick-fil-A left me thoroughly impressed. From the moment I walked in, the staff's warm welcome set the tone for an exceptional dining experience. The cleanliness of the restaurant was remarkable, creating a comfortable environment.

The service was prompt and remarkably friendly. The team was attentive, ensuring that every aspect of my visit was enjoyable. It's evident that customer satisfaction is a top priority for them.

Now, let's talk about the food – absolutely delicious! The menu offers a variety of options, and each item I tried surpassed my expectations. The ingredients were fresh, and the flavors were on point. Whether it was the classic Chick-fil-A sandwich or their delightful waffle fries, every bite was a delight.

What truly stands out is the consistent quality. No matter how busy the restaurant was, the attention to detail in both service and food preparation remained impeccable. It's this commitment to excellence that makes Chick-fil-A deserving of a solid 5-star rating. If you're looking for a delightful dining experience, this is the...

We go to Chick-fil-A twice a week. I had one guy take the order and I confirmed everything with him. I had another guy confirm the order when I paid. We had specific conversation about the order. I get home there’s no pickles on the sandwiches. I ordered a large macaroni and cheese Because it was being shared between two people, they only gave me a small. I confirmed this twice. I love this place and I love the service but how could they have screwed this up so bad. Check your orders as much as they seem they have it together sometimes they don’t. Very disappointed. And I would’ve just called the store .. But I’ve been trying for over a half hour in the number is still busy. After a busy day and spending $35 at their place … I had to go buy pickles from the grocery store, reheat the sandwiches which didn’t taste so great, and one disappointed family member had to eat a Kraft Mac n cheese bowl. How could neither sandwich have pickles, and how could I tell to people, reiterating a large macaroni and cheese and get a small? I guess I’ll be having to double...