Burlington — Local services in Oshtemo Charter Township

West Main location experience was terrible at checkout. I was waiting in line with 5 other customers and when the second cashier a tall blonde women finished with the customer ahead of me I went up to pay. She was gossiping with another salesperson about someone else in the store. And then looked at me and said I’m closed now you need to get back in line and dismissing waved me away?? I guess it was more important to gossip to another employee instead of helping all the customers waiting in line with only one cashier helping people. Awful customer service and very unprofessional. Will never shop at this store ever again. Would give no stars in this review...

I was pleasantly surprised with this stores turn around. Last I was here was Jan 2020, until now (May 2021) and it's drastically better. Shelves were organized and stocked. Department's were labels. Checkouts were functional and socially distanced. So much cleaner and better than it used to be. I went in for a quick search of maternity clothes (which I don't believe they carry, about the only thing they DON'T have) and came out an hour and a half later with $175 worth of kitchen, home, kids & shoes stuff I've been wanting for months. I ...

Won't be back. You could barely walk through this store with the way everything was crammed in. Let alone even try to use one of their shopping carts. Then when you go to checkout... OMG... The line leading up to the 4 checkouts, wrapped at least half-way around the outer wall of the store. I realize they moved, downsizing, from the much larger location that was 2-story. To a single story location that is ¼ to ⅓ of the size, & then tried to put everything back out on to the sales floor. Talk about claustrophobic, let alone a...