Fashion Nails & Spa-Kalamazoo — Local services in Oshtemo Charter Township

I will NEVER go to this nail salon again!!! My daughter and I went in today. At the desk, the young man asked what we wanted. I wanted a fill and I told him my daughter wants a pedicure. He turned to my daughter and asked if she wants a manicure too. I said, only a pedicure. He said “ I wasn’t talking to you, I asked she!!!” She is a minor She is only 12 She isn’t paying the bill She doesn’t make the decisions!!! A young lady took her to do the pedicure. After she was done, they took her without asking again to start her manicure!!! I said NO!!!! My daughter is on the spectrum and won’t speak up. They totally understood she was only to get a pedicure.

I went to get a fill. The gal doing my nails gave me a full set three weeks ago. She wanted to put on a new full set. This was my first fill. I said no, she argued and said I need it. NO!!! Talk about running up the bill!!! That’s all they were trying to do. She was in such a hurry, she burned the tip of two fingers and was not gentle at all!!! I will absolutely never return to this salon!!! Another male employee asked me what was wrong but, he wasn’t interested. He didn’t like others hearing what I was saying. I’ll find somewhere that actually listens to and values their customers.

Answering fashion nails reply: I said I had a full set three weeks ago and this was my first fill. Your tech wanted to put another full set on me!!! I know what happened and what I said. I didn’t say a thing that wasn’t true!!! Thanks for calling me but, I will take my business elsewhere!!! I don’t need this drama and the disrespect just trying to get...

Do not trust this nail salon! I called for an appointment for a deluxe pedicure and gel x set I also asked specifically about gel x nails and asked if they had preshaped SHORT coffin nails. They told me they did. Well.......They did not. I waited 25 minutes for them to begin my pedicure, and that was after my appointment time, even though I showed up early, I'm only mad at after the appointment, which the clock in the salon is 10-15m slow, and I specifically asked for an appointment because I had another meeting with a HARD start time after. then the technician failed to do ANYTHING about the calusaed over parts of my foot. As a runner, that's half the point! I then got pressured to pay $15 more for gel polish on my toes THREE TIMES SO they could do the parafin wax AFTER painting my toe nails instead of before...... They did end up doing it before. Because I refused every time because my toes always last forever! Then I had to wait Another TWENTY FIVE minutes for someone to start my nails on my hands JUST TO find out they lied about the gel x shape I requested. So I ended up asking for longer nails AnD TWO DAYS LATER I COMPLETELY LOST A NAIL while on vacation because they straight up lied for Business! Also the reason THey said I had to wait for my hands was because only certain people can do gel x nails, well if that's the case, don't take appointments if you don't have the staff...

I am glad that others had a great experience at the salon , unfortunately, I did not. I called on Sunday while sitting at another salon, where the wait was going to be 30 minutes. When I called, both a gentleman and a lady answered. I asked if they had availability to do two full sets. He asked if I could come at 4:00 and I said no. She cut in and said, no, not 4:00, can you be here in 30 minutes. We went and waited and waited and waited. While sitting there I heard her do the same thing to two other people and even chased a couple out to their car when she saw they decided to leave and come back later. She told me she doesn't want to miss any business and even laughed each time she mentioned that she told me 30 minutes. I left at 3:45. I sat there for over 2 hours. Not acceptable. And to top it off, I kept telling the gentleman doing my nails, do not file the sides, as I wanted them wide. Each time he filed the sides, and did a horrible job on them. I will not return, nor will I recommend them. However, I was watching whoever was sitting closes to the door and she appeared to do a great job when putting on full sets. Maybe I just got the lemon. But to add to my frustration, their sign says acrylic tips with shellac $35.00. I had acrylic nails put on and no polish. My charge was $55. My granddaughter had acrylic nails and polish and her charge was $50. That was icing...