Burger King — Restaurant in Kansas City

Took my kids out quick dinner thought Burger King would be the place to go everything was going great until I asked for an extra sauce after ordering three different items that required dipping sauces I was rudely refused a dipping sauce that I had asked for extra and was explained that if I wanted more I would have to pay for it very disappointed in the way I was treated and the way they reacted to me asking for a dipping sauce I had three different items that required sauces and only asked for honey mustard then when I asked for a zesty sauce I was given one I asked for one more and was refused so surprised in the reaction I was don't think I will I'll be going back until I hear from management and something is done about the children who are running this location it is not the way that Burger King would want their business run or the way that they would want their customers treated please reach out to me and take care of the situation at the location on 78th and State avenue order number 14 Friday May 17th 2024 at 6:41 p.m. the person who refused my sauce was also not the person who took my payment the person who refused my sauce was somebody that worked in the back that obviously don't...

I went thete last night ordered a chicken club salad. I asked if they had fresh hot grilled chicken, the manager told me that everything is being cooked to order and hot off the grill. It took me about 3 minutes to get my food which I thought very fast and odd for cooking to order (I was a dept mgr at McDonald's for 3 years, it takes more than 3 minutes to cook grilled chicken), never the less I left there with the managers assurance that everything was fresh and also with no receipt I later discovered. The chicken was old, cold and dry, no cheese, tomatoes or any condiments added to the salad. I was very annoyed, I tried calling the number I obtained from Google since I had no receipt and it is a mo not kansas fax machine! I will just frequent quick serve restaurants during peak hours and maybe the quality of food will be adequate. FYI: McDonald's salads are much better quality than Burger...

Usually the manager is really good NOT TODAY. We had a large order so we expected mistakes. We walk in and let the cashier know we were the moble order. She was instantly rude and did not answer our question about the drinks. We received our order and proceeded to check it. Both manager and cashier got a look on their face that could kill. We informed them 2 burgers were wrong and we were short a burger. The manager asked for our recipe angrily and started to argue my order with me. We got the items fix but still missing our burge I told her we still dont have it. The manager grabs the burger and throws it me. This is after she goes to the cook area slamming things around. We get home start to eat our food. The angry whoppers had not angry sauce at all all the chicken products (sandwich and nuggets) were burnt. I would not recomend going to this location unless you feel like you need...