Bakery & Cafe Pan De Dios — Restaurant in Katy

The food was good, but the customer service was extremely disappointing. While dining today, we witnessed a server mistreating a customer to an unacceptable degree, even resorting to yelling at the poor woman. She simply requested a "Latte," a term clearly indicated on the coffee cups. In an unnecessarily rude manner, the server insisted they only sold "cafe con leche" and not any "latte," despite the two being essentially the same, just in different languages. The situation escalated when she asked for a "golfeado" roll, apparently specifying that she wanted one from the middle of the tray, not from the edge. She remained polite throughout, but the server, a young man, started screaming at her, insisting she must take both one from the edge and one from the middle if she wanted a specific one. He even went as far as telling her (while shouting) that she wouldn't get anything and that she'd receive a refund. He continued to yell until her husband arrived and questioned the server about his treatment of his wife. It took one of the cooks to step in and apologize on behalf of the establishment. Regrettably, the young server, who can hardly be called a man, showed no remorse for his disgraceful behavior towards the customer. We had such a terrible experience that we wish we could give this establishment zero stars. We've decided we won't return, as we won't tolerate such abusive treatment. If we ever experience a similar situation, we won't hesitate to involve the police due to...

Pan de Dios Bakery is hands down one of the best places to enjoy authentic, homemade flavors. From the moment you walk in, you’re greeted by the delicious aroma of freshly baked bread and desserts that instantly bring back childhood memories.

The quality of their products is outstanding: soft, fluffy bread, pastries with generous fillings, and sweets that are an absolute treat. Every bite is made with love and care, and it shows in every detail.

On top of that, the customer service is warm and friendly. They always welcome you with a smile and are happy to help you choose from their wide variety of delicious options.

If you’re looking for a bakery that combines tradition, flavor, and a cozy atmosphere, Pan de Dios Bakery is the place to go. Highly...

For those who love and miss a great quality bread, this is the place to go. Not only the have accomplished high quality dough, the products really take you to a tradicional Venezuelan bakery from more than 20 years ago. Cachitos, piñitas, golfeados, Palmeritas and the Pan de Dios are beautifully made. They also serve empanadas and other products. Flavors explode in your mouth, and the dough is so soft. Another great thing, and the best thing I would say about the place is the customer service, which is EXCELLENT!!! The owners make sure you get what you want and are very kind and polite. So, the place is always full, be prepared to make a line because people are loving it!

The space is aesthetically pleasing,...