Burger King — Restaurant in Kennewick

My husband and I both wanted food. I placed an order for your competitor with taco bell thru their mobile app and received my food in a minute. My husband wanted BK and placed his order for just a single sandwich the double whopper and a small fry. It took 10min behind 1 car to get to the speaker. Then I get to the speaker let them know it's a mobile order and wait behind that same car another 10min to get to the window. Then when I reach that window I'm asked to move because my one sandwich meat is cooking and it will take 3-4 min. I wait another 10 min. The young man helping seemed to me the only one up front and the supervisor Roxanne was the only cook there. I'm am severely disappointed that as a company and the owners of the store really let your customers down. To only have 2 staff struggle like this and not having staffing is unbelievable. I myself never plan to go back i was already on the fence with the quality, now the service has suffered. In this day and age when people are being super picky on where they spend their money tonight was a huge indication that me and mine should not spend...

This store is another example of Burger King done right I used to drive through tonight there's a young man in there that is a very good exciting greeting with the using their new advertisement of where you always rule food came out perfect I ordered the two Junior Whoppers for $5 deal got me the western burger and the Swiss bacon burger they are delish the french fries perfect perfect I ate them so fast I didn't get a chance to take pictures of them the Burger King there on Quinault has a large parking lot and with the connecting to the Jason parking lot makes it easy to get it and out even though you're right there at McDonald's and Walmart next to 395 and 27th where it's usually very busy overall I give him an A+ Plus other than I did have to get pulled up to the next window to wait for my food to get made but tonight I got there they were just about ready to close so it was very few people still on staff and they were all trying to get that place cleaned...

Worst experience at any Fast Food. The 1st Team Member at the Counter was very rude cutting me off during my Order. 2nd Team Member was giving the worst attitude after we requested to change/add more Coke to their Soda Machine. 3rd Team Member giving Mayonnaise Packets that were OILY when opened. Dining In & the Children's Play Area had garbage all over the floor, scrambled Tables not a single one wiped down/sanitized. Team Members were also arguing at the Counter. Neither Employee even apologized for their rude behavior. We were blamed for the "bad attitude". To top it all off, my order was INCORRECT. I specifically said & they noted on the wrapped NO ONIONS & they put Onions on my Burger. Overall I rate this Place a 0, it's a disgrace & I have no shame to say I will NEVER Dine In or even purchase here again due to their bad customer service &...